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Eskaton Fountainwood Lodge

  1. Assisted Living
  2. California
  3. Orangevale Assisted Living Facilities
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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • Jerry S
    ★★★★★ 2 months ago

    From what I hear the quality of service here is par for the course in the industry, definitely a mixed bag, some of the staff is excellent and well trained others seem to have little to no training whatsoever, response time can be exceptionally slow when the call buttons are hit depending who is on duty, there has been more than one occasion where when visiting we had to help my mother get to the restroom because nobody came and I'm not talking after a few minutes, but after an hour or more and numerous hits on the call button. Every body seems to try hard, but new employees just don't seem to get much training, from my observation with proper management and better training this facility could be excellent. ....update...., after a little over a year, my overall rating for this facility is about the same, however recently things seem to be improving after the previous care coordinator left, a couple of months ago I would have lowered my rating because training seemed to be almost non existent and the same problems kept occurring over and over while only receiving lip service when addressing them with the old Care coordinator, now if they continue their current improvement I will raise my rating down the road.

  • Erica Caldwell
    ★★★★★ a month ago

    Beautiful single story community, 7 acres and 7 courtyards lined with oak trees, ivy and flowering bushes a great location for walkers, gardeners and residents moving from a rual area.

  • Alonzo Vargas
    ★★★★★ a month ago

    Eskaton has a great environment with excellence staff that helps keep senior safe and healthy. Eskaton has many things that keep seniors busy and socializing like gardening, art and even card games.

  • Vijay Kumar
    ★★★★★ a month ago

    Fountainwood is wonderful place surround by great people.

  • Karen Wood
    ★★★★★ a month ago

    Erica is very professional and so helpful.

 

Other Information

Facility TypeResidential Care Elderly
OwnerEskaton Properties,Inc;Eskaton Fountainwood Lodge
Facility AdministratorDawn Sughrue
Regional Office23
License StatusLicensed
Date Licensed2007-03-29
Date Closed0000-00-00
Date Of Last Visit2015-05-14
Inspection Visits1
Complaint Visits15
Other Visits7
Total Visits23
All Visit Dates12/11/2014, 10/16/2014, 10/16/2014, 04/07/2014, 02/27/2014, 12/13/2013, 08/27/2013, 04/23/2013, 04/23/2013, 09/26/2012, 04/27/2012, 03/06/2012, 02/21/2012, 02/21/2012, 02/21/2012, 02/01/2012, 10/07/2011, 09/06/2011, 08/02/2011, 01/25/2011, 01/25/2011, 01/
Inspection Visit Dates2012-03-06
Inspection Citation For Immediate Health Safety Or Rights Impact1
Inspection Citation For Potential Health Safety Or Rights Impact2
Other Visit Dates10/16/2014, 04/07/2014, 02/27/2014, 12/13/2013, 04/23/2013, 09/06/2011, 01/25/2011
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact4
Complaint Citation For Immediate Health Safety Or Rights Impact8
Complaint Citation For Potential Health Safety Or Rights Impact5
Total Allegations23
Inconclusive Allegations5
Substantiated Allegations10
Unfounded Allegations8




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