Palo Alto Commons
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Does Palo Alto Commons, Inc offer the following services?
1 of 1 users say yes
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 4.2 / 5.0 ★★★★★
Liz Griffin★★★★★ 3 weeks ago
Over the dozen years that my mother spent at Palo Alto Commons, I came to realize how lucky we were to have my mother living there. Executive Director Sue Jordan has created a culture of kindness among staff, and they are cheerful and able to bring a smile to residents' faces. They always called my mother by name, and frequently told her she looked beautiful. This delighted her! The day-to-day activities kept her in a social atmosphere, not isolated in her room. She enjoyed the movies, exercise activities, group singing, live music, special barbeques, art contests, and reading the paper outside the dining room. PAC has created a homelike environment with Fluffy, the cute little care dog. Activities are only as much fun as the staff who leads them. This is where Palo Alto Commons excels. It hires people with enthusiasm, often a sense of humor and a caring attitude. Palo Alto Commons doesn't just take care of the resident; It welcomes your family, too. Liz Griffin
Lea Cryor★★★★★ a month ago
My uncle was at the PA Commons for four months before he passed. The compassionate care of the staff and administration was exceptional. My uncle was unsteady on his feet at times and fell several times. If he would have been at home with home health care it would have meant a trip to the hospital but since they had nurses on site they we're able to evaluate him on site with no unnecessary trips to the hospital. The Commons also worked very well with the residents and family to accommodate the residents needs and provide wonderful feedback. Thank you for a job well done!
Kathy Sherman★★★★★ 3 months ago
For the past 10 years my parents have been residents at the Palo Alto Commons. I cannot even begin to express my gratitude to the staff for their incredible care for my parents. When my parents first came to the Commons, my father was fairly healthy and my mom was starting her decline with dementia. They made accommodations so that they could still live together with my mom using the memory care facility as a day care. As their health declined they stepped up the type of care, always considering the emotional strain any parents' declining health has on the family. As for the facility itself, the atmosphere is always warm and welcoming, the activities are interesting and they take great care in preparing the menus to accommodate everyone, from the pickiest of eaters to well-travelled gourmets. My father passed away 2 years ago and my mom is in her final care phase with hospice. I am grateful for the loving care and respect the staff has had for my parents and my family.
emma ess★★★★★ 3 months ago
This was a nice place a few years ago but has gone downhill, maybe since they're spreading staff across this facility and the new one next door? I don't know. I can say my senior was feeling unwell and asked for a tray to be brought up. He got it THREE hours later. The trash isn't always removed. They finally replaced sun-damaged curtains, but waited until they were shredded to do it. Recently, the 2nd elevator was broken for TWO weeks before repairs were made. Meal times became traffic jams, as most residents can't use the stairs. Finally, they've got a new sign-in computer that shaky residents struggle to use and which makes them feel helpless. And while the service goes down, the price keeps going up. Overall nice staff, though there's a LOT of turnover, but the place needs to tighten back up.
John William Parsons★★★★★ 3 months ago
I am very happy with Palo Alto Commons. They have a great staff that are very caring. My mom has transitioned through an apartment, assisted living and now the memory car unit. We had some hard times and they always were there to make it easier.
|Facility Type||Residential Care Elderly|
|Owner||Palo Alto Commons Mgt. Co. LLC|
|Facility Administrator||Jordan, Sue|
|Date Of Last Visit||2015-05-05|
|All Visit Dates||10/29/2014, 04/23/2014, 06/12/2012, 05/10/2012, 11/15/2011|
|Inspection Visit Dates||2012-05-10|
|Inspection Citation For Immediate Health Safety Or Rights Impact||2|
|Inspection Citation For Potential Health Safety Or Rights Impact||0|
|Other Visit Dates||10/29/2014, 04/23/2014, 06/12/2012|
|Other Citation For Immediate Health Safety Or Rights Impact||2|
|Other Citation For Potential Health Safety Or Rights Impact||0|
|Complaint Citation For Immediate Health Safety Or Rights Impact||0|
|Complaint Citation For Potential Health Safety Or Rights Impact||0|
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