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Jasmin Terrace At El Molino

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Susan Wood
    ★★★★★ 6 months ago

    The staff all know the names of the residents. The head nurse, Mary, as well as other supervising nurses, are wonderful. Of all the facilities I visited that were within my price range, only Jasmin had a large space in which my husband could walk around, including a large patio (others had only a single floor or section locked off for memory care, and felt confining). Jasmin is also the only place that had some kind of live music every evening from 6:00 to 7:00 pm - whether a singer with recorded background singing classic rock or other "oldies" or swing-era songs, or an Elvis impersonator, or a pianist playing show tunes.

  • Randall St Aubyn
    ★★★★★ 9 months ago

    We just left my Mom-In-law at Jasmin Terrace and are so confident she will be well-cared for. In many encounters with and observations of caretakers during the process, not once did we hear or see anything but positive, encouraging, yes-loving communication. Even the most challenging interactions were met with patience and ...love. Lots of moving parts there and it won't be perfect. But she is in a protective nurturing environment.

  • barbara gleason
    ★★★★★ a year ago

    This DISGRACEFUL facility sent my mother to the hospital for several days last month and NEVER CONTACTED ME. They told me that 'the family was informed' which is a outright LIE. They currently have my mother SLEEPING ON A MATTRESS on the hardwood floor because she fell out of bed and injured her head, which once again, no one bothered to call me. In September my mother was punched repeatedly in the head by a resident so I have reason to believe she was brutalized once more and Jasmine Terrace is covering it up. When I spoke to the 'Executive Director' Virginia I was told my mother said something TO PROVOKE THE ATTACK. My family is paying thousands of dollars a month to have my mother sleep on the floor and be physically abused. Jasmine Terrace refuses to move my mother to a carpeted room, nor will they provide a bed with protective railings or any satisfactory explanations. The 'Executive Director' (Virginia) also refuses to return my calls. I still have no ideas why my mother was hospitalized. STAY AWAY from this God-awful place. I am filing a complaint with the State Department of Public Health.

  • Cynthia Romero
    ★★★★★ 5 months ago

  • jose torres
    ★★★★★ a year ago

 

Other Information

Facility TypeResidential Care Elderly
OwnerV & E Management, LLC
Facility AdministratorVirginia Garcia
Regional Office28
License StatusLicensed
Date Licensed2009-03-26
Date Closed0000-00-00
Date Of Last Visit2014-07-16
Inspection Visits1
Complaint Visits8
Other Visits4
Total Visits13
All Visit Dates07/16/2014, 03/27/2014, 10/25/2013, 10/02/2013, 07/26/2013, 07/19/2013, 05/13/2013, 03/27/2013, 12/13/2011, 08/26/2011, 08/19/2011, 10/29/2010, 05/20/2010
Inspection Visit Dates2014-03-27
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates10/25/2013, 03/27/2013, 12/13/2011, 08/19/2011
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact3
Complaint Citation For Potential Health Safety Or Rights Impact3
Total Allegations13
Inconclusive Allegations8
Substantiated Allegations5
Unfounded Allegations0




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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