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Pasadena Highlands

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  2. California
  3. Pasadena Assisted Living Facilities
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Overall Rating 4.2 / 5.0 ★★★★★

  • Sue R
    ★★★★★ 3 weeks ago

    Like living on a cruise ship, where you have as many social activities as you want and many options of great food. It's homey and well-kept with amazing views and beautiful landscaping. From the front desk receptionist, to the drivers, activities leaders and med techs, from the housekeepers, food servers, to the maintenance and beauty shop personnel, you will be surrounded by kind and caring people. This is a step-up retirement community where residents can live independently or utilize assisted living resources as needed. Medical resources are available; Laura LVN is accessible, knowledgeable, and heads an amazing team of caregivers. Sanda efficiently handles prescriptions, renewals, and medication disposition. The facilities could definitely use another elevator. The rent and assisted living fees are fairly reasonable considering what else is out there, and worth it for us. So yes, I'm glad my folks chose the Pasadena Highlands in which to enjoy retirement. It feels safe and helps to keep my worries at bay. I am grateful.

  • Eloisa Pineda
    ★★★★★ a month ago

    I own a private caregiving company and I have several clients inside the facility. What I like about this facility is that my private caregivers are treated as part of the community team. With the leadership of Laura, we are able to provide our best service to our clients because we are timely informed about the patients' change of conditions and plan of care. The director work with the families in terms of being proactive about the residents' health and safety.

  • Douglas Barnes
    ★★★★★ 3 weeks ago

    Friendly and clean with a wonderful tree lined outdoor area. Very impressed!

  • Joanne Casserly
    ★★★★★ 3 weeks ago

    As a healthcare Social Worker I have been visiting patients and this assisted living facility, and many others in the area, for more than 10 years. While it may not be the "fanciest" in the area, it is definitely one that has a lot of heart. Assisted Living Director Laura Sanchez knows every resident and family member by name and is in tune with their needs. She is excellent at recognizing when a resident needs additional support and brings in the right people, when the time is right. Also, while this industry traditionally has a lot of staff turnover, I have worked with Med Techs Sanda, Sylvia and Sandra (Memory Care) for many years. That level of staff retention is so important for these residents physical and emotional well-being. In addition to my patients, I have also referred friends and family to Pasadena Highlands through the years.

  • Erica Johnson
    ★★★★★ a month ago

    Excellent staff, very caring especially Laura she really looks out for the residents... love working with everyone!


Other Information

Facility TypeResidential Care Elderly
Owner625 Management, LLC
Facility AdministratorThomas Park
Regional Office28
License StatusLicensed
Date Licensed1999-07-13
Date Closed0000-00-00
Date Of Last Visit2015-03-17
Inspection Visits4
Complaint Visits5
Other Visits10
Total Visits19
All Visit Dates03/17/2015, 10/15/2014, 09/02/2014, 07/24/2014, 10/31/2013, 10/04/2013, 06/21/2013, 04/17/2013, 03/05/2013, 03/05/2013, 02/22/2013, 12/12/2012, 12/06/2012, 09/26/2012, 10/14/2011, 09/30/2011, 06/21/2011, 02/02/2011, 09/23/2010
Inspection Visit Dates07/24/2014, 03/05/2013, 06/21/2011, 09/23/2010
Inspection Citation For Immediate Health Safety Or Rights Impact1
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates03/17/2015, 10/15/2014, 09/02/2014, 10/31/2013, 10/04/2013, 02/22/2013, 12/06/2012, 09/26/2012, 10/14/2011, 02/02/2011
Other Citation For Immediate Health Safety Or Rights Impact2
Other Citation For Potential Health Safety Or Rights Impact2
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations5
Inconclusive Allegations5
Substantiated Allegations0
Unfounded Allegations0

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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