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Chateau III

  1. Assisted Living
  2. California
  3. Pleasant Hill Assisted Living Facilities
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Overall Rating 4.0 / 5.0 ★★★★★

  • Daveene Lawhon
    ★★★★★ a year ago

    Hello, My name is D.Lawhon I am here right now and I have to say I am discussed in the way the staff handles and talks to the PEOPLE that live here. I witnessed a young lady sitting behind you front desk verbally abusing a tenant. This poor woman was standing with no clothes on from the waist down and that awful thing had the nerve to argue with me. WRONG THING TO DO. So I stopped and said to the young lady, I hope you dont speak to my mother that way and do you know what she did, She tried to justify her reasons but in my opinion there is no reason for this sort of behavior. So I said to her what you're doing is wrong and you have to hold your composure no matter how upset you get you must hold your composure at all times being that you are sitting behind that desk representing this company you must do this I do not recommend this place I've seen things that I am not happy with if I could move my mother tonight I would please fix this

  • Diane Church
    ★★★★★ a year ago

    My sister in law has been there for more than a year, and I have been nothing but impressed with Carlton--from our intake, to the cleanliness and housekeeping, to the activities, the people at the front desk, and even the dining room ! I'm a nurse and pretty particular about these things, so I would highly recommend any family member of yours living there !

  • Betty Turndow
    ★★★★★ 5 years ago

    Incredible senior community with a staff that really seem to care about their residents. I recently attended a BBQ event and the food was very tasty and the staff really went out of their way to make sure everyone was having a good time. Live music and people dancing really set the mood.

  • Sam Jacinto
    ★★★★★ a year ago

  • J Zhou
    ★★★★★ 3 years ago


Other Information

Facility TypeResidential Care Elderly
OwnerCarlton Senior Living, LLC
Facility AdministratorDean J. Fredrickson
Regional Office15
License StatusLicensed
Date Licensed1997-08-01
Date Closed0000-00-00
Date Of Last Visit2015-05-05
Inspection Visits1
Complaint Visits3
Other Visits7
Total Visits11
All Visit Dates04/28/2015, 01/13/2015, 12/26/2014, 12/26/2014, 09/18/2014, 09/18/2014, 05/08/2014, 03/27/2014, 11/14/2013, 10/17/2013, 01/06/2012
Inspection Visit Dates2012-01-06
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates04/28/2015, 01/13/2015, 12/26/2014, 09/18/2014, 05/08/2014, 11/14/2013, 10/17/2013
Other Citation For Immediate Health Safety Or Rights Impact3
Other Citation For Potential Health Safety Or Rights Impact5
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact5
Total Allegations8
Inconclusive Allegations3
Substantiated Allegations3
Unfounded Allegations2

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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