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Brookdale Mirage Inn

  1. Assisted Living
  2. California
  3. Rancho Mirage Assisted Living Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Barbara M
    ★★★★★ 3 months ago

    After living there 6 months, my mother's monthly bill has DOUBLED. Its very difficult to get a response from anyone who can explain why or help you understand this. They don't return calls. She needs some additional services, but I have been unable to get an explanation why her bill has doubled. They could be better at helping new residents orient to assisted living life. My mother didn't settle in until about 6 months into her stay, and meanwhile the bills keep going up. I'm looking at alternative places for my mother now. It will be traumatic for her to have to move again, but at the rate Brookdale is billing her, she will run out of money years before we had anticipated. Facility wise, its beautiful, clean and well-maintained. The food is good. The staff is nice.

  • Jae Kennedy
    ★★★★★ a year ago

    Staff, services and facility is wonderful, but almost without exception, billing by corporate office was incorrect and always in their favor. My mother checked out mid November 2016 and to date, I am still fighting with them for a billing they did in December. Their billing department is major problem.....and if your mom is on fixed income, it's a problem. Watch your bills!!!!!

  • Maribel Espinoza
    ★★★★★ 2 years ago

 

Other Information

Facility TypeResidential Care Elderly
OwnerBlc Mirage Inn, L.P.
Facility AdministratorJohn Redford
Regional Office19
License StatusLicensed
Date Licensed2005-08-16
Date Closed0000-00-00
Date Of Last Visit2015-06-11
Inspection Visits2
Complaint Visits10
Other Visits4
Total Visits16
All Visit Dates06/11/2015, 10/16/2014, 03/26/2014, 10/02/2013, 03/05/2013, 02/12/2013, 02/12/2013, 01/29/2013, 11/13/2012, 03/26/2012, 03/22/2012, 09/29/2011, 09/27/2011, 09/27/2011, 08/16/2010, 06/09/2010
Inspection Visit Dates08/16/2010, 06/11/2015
Inspection Citation For Immediate Health Safety Or Rights Impact1
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates03/26/2014, 10/02/2013, 01/29/2013, 11/13/2012
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact5
Complaint Citation For Potential Health Safety Or Rights Impact1
Total Allegations18
Inconclusive Allegations7
Substantiated Allegations6
Unfounded Allegations5




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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