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Mission Hills At Rancho Mirage

  1. Assisted Living
  2. California
  3. Rancho Mirage Assisted Living Facilities
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Overall Rating 3.1 / 5.0 ★★★★★

  • felisha garcia
    ★★★★★ a month ago

    Working with this location they have poor documentation, and poor communication. Refusing to give a patient medication until Primary care faxes over confirmation documentation but fax machine is down until Monday. Today is Thursday. Staff seems caring but is unwilling to properly communicate patient needs. strongly recommend a different company if your loved one has ANY medical needs.

  • Cathie Strickland
    ★★★★★ 3 months ago

    Mother was there a year ago. Did not get proper attention and was given someone else's medication. Paid for proper medication dispensing. She became confused and was hallucinating within 5 days of moving in. We immediately removed her from the facility. Was disappointed because we thought we had chosen well was so impressed with the presentation but we were diligent in checking in every day and was glad we did otherwise not sure what would of happened.

  • Laura roberts
    ★★★★★ 4 months ago

    Be prepared to have most of your loved one's possessions 'disappear'. They advertise as memory care, but they don't do anything differently for those with dementia. Spend more money on getting MORE QUALIFIED ENGLISH speaking employees than amenities!.

  • Diana Johnson
    ★★★★★ a year ago

    I love all of the employees who work at this facility. They have gone above and beyond to make my grandfathers stay wonderful. They were so amazing in my grandfathers transition also!

  • Anthony Guaydacan
    ★★★★★ 2 years ago

    My wife's aunt live there now and every time I'm over there the staff is very friendly and helpful. Love this place. I'm reserving a room for myself now!!!


Other Information

Facility TypeResidential Care Elderly
OwnerIsl Leasing, LLC & Integral Senior Living, LLC
Facility AdministratorPam Munday
Regional Office19
License StatusLicensed
Date Licensed2009-09-22
Date Closed0000-00-00
Date Of Last Visit2015-05-20
Inspection Visits2
Complaint Visits6
Other Visits9
Total Visits17
All Visit Dates10/21/2014, 10/21/2014, 10/21/2014, 07/30/2014, 12/04/2013, 08/12/2013, 01/31/2013, 07/11/2012, 03/27/2012, 03/22/2012, 06/17/2011, 06/08/2011, 05/31/2011, 05/19/2011, 09/29/2010, 07/22/2010, 07/14/2010
Inspection Visit Dates07/11/2012, 07/14/2010
Inspection Citation For Immediate Health Safety Or Rights Impact2
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates10/21/2014, 07/30/2014, 12/04/2013, 08/12/2013, 01/31/2013, 06/17/2011, 06/08/2011, 05/31/2011, 07/22/2010
Other Citation For Immediate Health Safety Or Rights Impact6
Other Citation For Potential Health Safety Or Rights Impact4
Complaint Citation For Immediate Health Safety Or Rights Impact5
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations20
Inconclusive Allegations7
Substantiated Allegations6
Unfounded Allegations7

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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