Overall Rating 3.1 / 5.0 ★★★★★
Mark Jordan★★★★★ 3 years ago
We could not be happier with Park Terrace, but more importantly, our mother-in-law loves it. The staff is as friendly as you can get, the facility is immaculate and beautifully designed, they offer ample activities and "field" trips, the dinning room is lovely and serves extraordinary food and the grounds are well manicured and plush. If this wasn't enough, the cost is more than reasonable, regardless of the level of care. After two other facilities that were good, but not remarkable, we are grateful to have found Park Terrace and could not recommend them highly enough.
Shelia Davis★★★★★ a year ago
I gave one star as I was not happy with the service when I worked there. There were so many lies and cover-ups. Think twice before placing loved ones there, it could mean life or death. Have paperwork to prove everything I know and say. Good luck. (worked there for over 5 years)
Lauren Sherwin★★★★★ 3 years ago
This place doesn't even deserve one star. If you love your family members, don't have them live here.
A Google User★★★★★ 7 years ago
Just had the weirdest experience with this place. We're looking for a home for my father, who is diabetic. They seem like an awesome place so we decided to apply. And were told they could not take diabetics who require assistance injecting their insulin, as this was forbidden by state regulations. So I looked up the regs, called the RCFE, and they specifically permit diabetics to receive assistance with injecting insulin. 87628(b)(1) states "the licensee shall be responsible for ... assisting residents with self-administred mediations ..." 87645.6(C) specifically includes "assistance required because of tremor, failing eyesight, and similar conditions". Further, I think the ADA and FHA forbid discrimination based upon having diabetes. I'm looking at this further to make sure. I pointed this out, and acknowledged that as I'm not an expert, perhaps they could cite the specific section of the RCFE, other regulations, the Health and Safety code, or federal law or regulations that forbid them from accepting my father. No response. Zip. Nada. We then worked with his doctor to change from syringe to "pen", which Park Terrace had earlier said would be fine. Still no go. That's just wrong. You tell someone if he can take insulin via a pen we can take him. We change his prescription to a pen. And then they say we won't take him. Now they don't even bother returning our calls. Deeply troubling.
Mitzi Gray★★★★★ a month ago
|Facility Type||Residential Care Elderly|
|Owner||Krc Santa Margarita, LLC|
|Facility Administrator||Benjamin M Davis|
|Date Of Last Visit||2015-04-09|
|All Visit Dates||04/09/2015, 10/06/2014, 09/15/2014, 05/19/2014, 04/08/2014, 02/07/2014, 12/02/2013, 10/15/2013, 10/15/2013, 09/23/2013, 09/23/2013, 04/04/2013, 12/17/2012, 08/21/2012, 08/21/2012, 11/15/2011, 11/15/2011, 06/21/2011, 06/21/2011|
|Inspection Visit Dates||04/08/2014, 06/21/2011|
|Inspection Citation For Immediate Health Safety Or Rights Impact||0|
|Inspection Citation For Potential Health Safety Or Rights Impact||0|
|Other Visit Dates||04/09/2015, 10/06/2014, 09/15/2014, 12/02/2013, 10/15/2013, 10/15/2013, 09/23/2013, 09/23/2013, 04/04/2013, 11/15/2011, 06/21/2011|
|Other Citation For Immediate Health Safety Or Rights Impact||1|
|Other Citation For Potential Health Safety Or Rights Impact||0|
|Complaint Citation For Immediate Health Safety Or Rights Impact||1|
|Complaint Citation For Potential Health Safety Or Rights Impact||0|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.