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Grove Care And Wellness

  1. Assisted Living
  2. California
  3. Riverside Assisted Living Facilities
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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • Randall Ganczak
    ★★★★★ 2 weeks ago

    I was recently a patient at the grove. I received the best care by the nursing staff as possible. But more than that the people that took care of me cared about me and that ment more to me than I can explain. Yes you can trust your care to these people,your worth the best. P.s. 2nd Floor ROCKS

  • Miguel Rodriguez
    ★★★★★ 4 weeks ago

    I WANT TO THANK THE ENTIRE STAFF . THEY ARE SO DEDICATED AND PROFESIONAL AND SO CARING. MADE MY STAY AT THE GROVE MUCH EASIER. NURSES, CNA, PHISICAL TERAPY, KITCHEN, AND THE OFFICE PERSONEL. YOU GUYS ROCK. THANKS FOR EVERYTHING. YOU WILL ALWAYS BE IN MY HEART. MAY GOD BLESS YOU ALL. ATT. MIGUEL RODRIGUEZ

  • Sherry Ziegler
    ★★★★★ 8 months ago

    The Grove cared for our Mother for over 2 months - they were extremely caring, nice, welcoming and worked with when Mom declined and couldn't do rehab. The place is older but immaculate. We have been to other newer, more expensive facilities and they do not compare. The Grove is best. They truly treat you like family. I would highly recommend this facility. The closest thing to keeping your live ones at home.

  • Sharon Spellman
    ★★★★★ 2 months ago

    Be careful placing a loved one in The Grave Care N Wellness. Before they accept a patient, they come out and evaluate the patient for the amount of care the patient requires. This place is an assistant living facility. They do however, expect patients that require assistance getting up, going to the bathroom, getting dress, etc. Being that a staff member evaluated my Mother prior to her admission, they knew she required a high level of care.They assured my sister that they would not let my Mother fall through the cracks. They assured her that my Mother's room would be right next to the nurses stations. The room they assigned my Mother was not a good fit for her. The bathroom had a bathtub instead of a walk in shower. Therefore they give my Mother another room, which was the VERY LAST room in the hall way. Once again the staff re-assured the family my Mother would be checked on though out the day. The staff told us that there are call lights in the room. And all my Mother had to do was press the call light. Well let me tell you, what they didn't tell us was, the call board for the call ights is located on a different floor! And they are not able to communicate with the patient asking what they need. The person that gets the call light informs the care giver that the call light was on in room C315. And another thing they don't tell you is, there is only 1 care giver for the entire place!! So it could be 2 hours before anyone would come into the room. By that time, my poor Mother could not hold herself and would have an accident outside of the toilet. So that means she would have to sit her dirty diaper until someone came in. And because she had to sit in a dirty diaper, she kept getting UTI's. We were told that my Mother did not use her call light, and they replace the call night 3 times, and still no one would come for hours. I would go visit my Mother and walk into the room in a complete disaster. She would be asleep in her chair, and the staff would give her a breathing treatment and leave the room. They did not check on her. I would get there and she would be asleep in her chair with the respiratory treatment mask in between her and the chair. It had been there for sometime because it was hot. The end of the first week, the nursing staff give my Mother her night time meds. They give her, her pain medications and a sleeping pill. My Mother had to be rushed to the ER because the medication she was given was an over dose. My Mother was legarthy, didn't know where she was, confused. (Another thing they don't tell you is the person giving out the medication is NOT a licensed nurse. The guy that was giving my Mother her meds, applied for a janitor job there, instead they give her the position of handing out medications! I couldn't believe it. Needless to say we took my Mother out of that place! The care was so bad that a nurse from hospice told my sister to get my Mother out of there. The caregiver also stated she knew that my Mother was nothing getting the proper care. My Mother was so sick, that she ended up in the hospital for several weeks after leaving The Grave Care N Wellness. If your love one needs any kind of assistance I highly recommend, you do NOT place them here. Keep looking!! My Mother had a lot medical problems, not able to ambulate on her own.She has passed away now, and this place certainly did not help her in anyway.!! I feel the lack of care she was given excelled her passing away. And after all this, the admission office keeps calling my sister to tell her my Mother still owes $1100.00 REALLY for what they didn't take care of her properly. MY sister informed them that my Mother had no monies left at her time of death. They don't care, they told my sister they are sending it to a collection agency. Please don't be fooled by the friendly staff. This place is so deceiving. Honestly I don't know how they have be able to remain open. If I could of given -10 stars I would of!!

  • Joanne Pauline
    ★★★★★ 4 months ago

    Never would I recommend this place walk in looks ok dont let it fool you! The care they did for my mother was unacceptable! They rarely checked on her left her wet till she got a uti patient's unattended smelly old ice out of a icechest for patients that everybody can stick there hands in just gross glad shes out of there!

 

Other Information

Facility TypeResidential Care Elderly
OwnerEmpirecare Health Associates, Inc.
Facility AdministratorBrent Thatcher
Regional Office19
License StatusLicensed
Date Licensed2009-12-08
Date Closed0000-00-00
Date Of Last Visit2014-12-23
Inspection Visits1
Complaint Visits3
Other Visits7
Total Visits11
All Visit Dates12/23/2014, 10/03/2014, 09/16/2014, 09/10/2014, 03/05/2014, 03/20/2013, 12/03/2012, 05/24/2012, 05/16/2012, 02/13/2012, 01/09/2012
Inspection Visit Dates2014-12-23
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates09/16/2014, 03/05/2014, 03/20/2013, 12/03/2012, 05/24/2012, 05/16/2012, 01/09/2012
Other Citation For Immediate Health Safety Or Rights Impact7
Other Citation For Potential Health Safety Or Rights Impact4
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations7
Inconclusive Allegations1
Substantiated Allegations1
Unfounded Allegations5




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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