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Raincross At Riverside

  1. Assisted Living
  2. California
  3. Riverside Assisted Living Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Deborah Lesher
    ★★★★★ 4 months ago

    Great place except for the rude loud lawn maintenance people they have. Before 7:30.am they are blowing the parking lot. Bringing dirt in from the front (central ave) and blowing it all over every car in the parking lot, toward the back!! More than once a week to boot! Too loud and inconsiderate to neighbors!

  • Kurt Ritz
    ★★★★★ 4 months ago

    I'm glad these people turned my mother away from being placed in memory care due to "behavioral concerns". A whole week and a half passed by with numerous phone calls to Tiffany and Patrick with no returned calls. Calling for a week without answers just to be told today by Patrick who by the way just gave me the run around along with Tiffany, that my mother wasn't going to be able to be accommodated. Don't let the beauty of this place fool you. Big let down and HUGE waste of time!! Side note: I think they put on a show for you when you tour the facility, seems like things are staged, not to mention the snobby, arrogant staff.

  • Lori Miller
    ★★★★★ 3 years ago

    For those that are looking for a place that cares about where your loved one is living here it is. My son and I were looking for somewhere that my cousin could live and feel like it was home. Ruthie Daniel gave us a magnificent tour of all the facility and several choices of rooms. We both felt that it could be called a home. Security was a must plus somewhere that my cousin could go with his dear companion "Miss Kitty" his cat. The grounds were beautiful and the people living there were actually happy looking! Some places we toured people looked like they were just living. I'm sorry my cousin didn't get a chance to feel the difference at Raincross as he passed away soon after. If we had the chance this is the place we would have picked. I can't say enough about how caring Ruthie was even after knowing he passed. She is a very compassionate person and believes in her work. I would like Raincross to know we appreciate her and hope others will come to see what we saw. Thank you Ruthie. Signed by Lori Miller

  • Susie Kane
    ★★★★★ 2 years ago

    My mother & father have been residents of Raincross for many years! They have been fortunate to live in assisted care for part of their time here and are presently in the memory care area! To put it simply this is their home! We know everyone as if they were family! There are fabulous activities that we all enjoy together! Recently mom and I were at the Tea Party! We decorated hats, ate cookies and sandwiches and especially enjoyed the Sangria. It was just one of the many memories that we share together thanks to Raincross! My parents life's have been enriched due to the care and compassion of the staff! I can't say enough wonderful things about this HOME!

  • Peggy Maneri
    ★★★★★ 4 years ago

    A year ago Mom and I visited many Assisted Living facilities offering Alzheimer care, searching for a new home for Dad. He was receiving adequate physical care at his facility at the time, but I knew there must be better stimulation for him mentally. We knew on our first visit to Raincross that we had found his new home. The culture here is beautiful, and it shows in the interaction between the staff, the caregivers, and the patients. The facility is beautiful, and smells clean EVERY time I visit. Raincross treats each patient with the dignity and respect they deserve. Dad has been at Raincross for 4 months now, and we can see a big difference in his interaction and love that he is involved in so many activities. We are so pleased with Raincross, that Mom has now decided to "retire" there and reserved her space! I couldn't be more pleased to know they have everything they need, in a clean, joyful, and loving environment.

 

Other Information

Facility TypeResidential Care Elderly
OwnerMsl Comm.Mgnt,LLC/Crp Raincross Lessee,Lp
Facility AdministratorKathy Franco
Regional Office19
License StatusLicensed
Date Licensed2007-03-07
Date Closed0000-00-00
Date Of Last Visit2015-05-12
Inspection Visits1
Complaint Visits7
Other Visits6
Total Visits14
All Visit Dates06/04/2015, 11/13/2014, 03/26/2014, 03/26/2014, 07/03/2013, 07/03/2013, 06/12/2013, 03/28/2013, 01/22/2013, 01/22/2013, 01/22/2013, 04/02/2012, 12/13/2011, 06/01/2010
Inspection Visit Dates2014-03-26
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates06/04/2015, 07/03/2013, 07/03/2013, 01/22/2013, 04/02/2012, 12/13/2011
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact1
Complaint Citation For Immediate Health Safety Or Rights Impact2
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations15
Inconclusive Allegations4
Substantiated Allegations3
Unfounded Allegations8




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