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Collwood Terrace Stellar Care

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  2. California
  3. San Diego Assisted Living Facilities
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Overall Rating 4.4 / 5.0 ★★★★★

  • Marcella DiStefano
    ★★★★★ 2 weeks ago

    I admitted my Father into their facility thinking he would get "stellar care". That was definitely not the case & for the $ I spent he should have had excellent care. Instead he was subjected to a number of horrible situations & terrible care. When he first moved in the cost was over $3000 per month, every year the cost was increased by $1000 per month plus extra charge for furniture. He endured everything from being left totally naked with all his clothes taken while being treated for scabies to lack of hygiene upkeep to being able to interact with other residents due to lack of common areas (all were made into staff areas). Whenever he would have serious health issues they would call me to take him to the hospital instead of calling an ambulance. Got stuck in the elevator when I came to visit due bad maintenance which made me worry even more. The list is endless, bottom line is the owners only care about what they can get financially, not the welfare of their residents.

  • Derrell Davies
    ★★★★★ 11 months ago

    Great place with an exceptionally friendly staff!

  • T Pocock
    ★★★★★ 2 years ago

    I can't say enough great things about this place. My mother-in-law lived here because of her dementia and as a result, I spent a great deal of time at Stellar Care, visiting her. They have a very high ratio of caretakers to residents and the caretakers know each resident personally. The place is extremely clean. I'm a germaphobe and I can attest to how spotless they keep everything. But by far where they shine is the activities. They have activities going on all the time--physical activities including supervised walks, current events discussions, art therapy, music therapy, crafts, gardening, and games, all of which is important to keep the residents active. They even have field trips which includes picnics, eating in restaurants, sightseeing throughout San Diego, concerts in Balboa Park, Del Mar Fair, and even train trips. We searched for a long time before finding this place and it's by far the best memory-care facility in San Diego!

  • Griselda Agramon
    ★★★★★ 2 years ago

    Good job

  • Jenaya Madkins
    ★★★★★ 2 years ago

 

Other Information

Facility TypeResidential Care Elderly
OwnerCollwood Terrace Stellar Care, Inc.
Facility AdministratorCho, Linda
Regional Office08
License StatusLicensed
Date Licensed2008-06-09
Date Closed0000-00-00
Date Of Last Visit2015-04-09
Inspection Visits1
Complaint Visits10
Other Visits2
Total Visits13
All Visit Dates04/09/2015, 01/05/2015, 06/11/2014, 05/17/2014, 12/13/2013, 10/01/2013, 05/22/2013, 11/05/2012, 11/05/2012, 08/28/2012, 08/27/2012, 09/07/2010, 08/06/2010
Inspection Visit Dates2015-04-09
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates09/07/2010, 12/13/2013
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact3
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations29
Inconclusive Allegations7
Substantiated Allegations3
Unfounded Allegations19




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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