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Emeritus At Clairemont

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Overall Rating 4.4 / 5.0 ★★★★★

  • Abram Tirona
    ★★★★★ 6 months ago

    I'm a healthcare worker and I visited one of the residents at Brookdale. During this visit I interacted and got to observe one of the nurses there, Karen Z. I just want to say that I was impressed with her work ethic and how well she treated the residents. Also she went out of the way to help me. Thank you so much, keep up the good work!

  • Lindy Waldman
    ★★★★★ 10 months ago

    My 92 Mother in law had surgery, and after 10 days of post surgical care at an Acute Care Facility in Mission Hills, which was a continual nightmare of lack of care, we "busted her out" of there, literally, and took her to Brookdale Clairemont for 3 weeks of respite care. Rachel was our point of contact and couldn't have been more warm and caring for our anxiety of where Mom had been staying, post surgery. She moved mountains to ensure the room was ready at a moments notice, and we finally had some peace, knowing Mom was in a safe, attentive, and clean environment. The staff at Brookdale Clairemont are exceptional and were always right there is Mom needed assistance. The room was spacious and we were able to bring in a couple of armchairs for Mom and Dad, who is 90, to sit in when he came to visit her and watch football. They were as kind and accommodating to my Father in law, as they were to my Mom. It was quiet, dog and cat friendly, which is important for Mom who has a little dog that could visit, and had a lovely, comfortable, shady courtyard that was also remarkably peaceful. Mom loved the food and would tell us everyday what she had for her meals. Mom said it was delicious. Mom went home yesterday, and for many reasons we are sad about that, however respect Mom and Dad's decision to stay as independent as possible for as long as they safely can. I can tell you, if we ever need assisted living for one or both of them, Brookdale Clairemont would be my first choice. Thank you to Christina and all the girls in the wellness center for being there every time Mom needed them and for putting up with me. Thanks to Delores and Pam for greeting us whenever we visited and for putting up with my phone calls, and to the ladies in the dining room for their kindness. A huge thank you to Rachel for your sensitivity and being available whenever I had a question. If I am able to be in such a place when I need assisted living, I will be very happy. This is a place with serious heart.

  • Jenny M
    ★★★★★ 7 months ago

    They are horrible!! Lied to me about pricing for my husband. Move in special my (you know what. ) After 1 month they sent me bills triple the price, they even started being cruel to my husband!! A meeting was scheduled about the payments that I was struggling with, and the new administrator along with the lying staff that painted a pretty picture got me into a room and terrorized me for over an hour! Just like thugs used to do when you owed them money. I hate to be this open, but please! If you are ok with stress, worrying about your loved one,and living on a shoestring budget, like to be abused, this is the place to put your loved one. It was my worst nightmare. NO STARS!!

  • rachel ibarra
    ★★★★★ 6 months ago

  • Amie Nguyen
    ★★★★★ 8 months ago

 

Other Information

Facility TypeResidential Care Elderly
OwnerSummerville At Cobbco, Inc & Emeritus Corporation
Facility AdministratorLaurie Tomasello
Regional Office08
License StatusLicensed
Date Licensed1999-01-19
Date Closed0000-00-00
Date Of Last Visit2015-04-09
Inspection Visits1
Complaint Visits8
Other Visits5
Total Visits14
All Visit Dates04/09/2015, 01/22/2015, 04/02/2014, 08/30/2013, 08/19/2013, 11/29/2012, 09/28/2012, 09/28/2012, 07/27/2012, 06/19/2012, 03/13/2012, 12/08/2011, 07/29/2010, 07/08/2010
Inspection Visit Dates2013-08-30
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates04/09/2015, 01/22/2015, 09/28/2012, 07/29/2010, 07/08/2010
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact1
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations15
Inconclusive Allegations2
Substantiated Allegations1
Unfounded Allegations12




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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