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Harborview Chateau

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About Harborview Chateau

Harbor View Chateau is located in the Bankers Hill area of San Diego, overlooking San Diego Bay. Our unique residence offers loving care for seniors in elegant comfort.

Harbor View Chateau offers personalized, supportive services and healthcare designed to meet the needs of those requiring help with the activities of daily living, including specialized programs for those residents suffering from Alzheimer's or other forms of memory loss.

Our dedicated, attentive, and well-trained staff of caregivers reflect and create a secure environment that our residents can call home.

Monthly Base Cost: $3,800

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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Devin Farnsworth
    ★★★★★ 7 months ago

    Jeff and the staff at HarborView go above and beyond what you'd normally expect from an assisted living home. Since taking over ownership last year they've made huge improvements to the home and to the day to day operations. I've heard nothing but good things from the outside service workers and family members I've met there. If you're considering assisted living or memory care for your loved ones I highly recommend scheduling a tour and checking this gorgeous and well run home out for yourself!

  • Steve Portillo
    ★★★★★ 8 months ago

    I doubt anybody with a parent or loved one who requires an extraordinary amount of care would ever relish the prospect of having to make the difficult decision of placing them in the custodial auspices of a third party, but one year ago, I had to make that decision, two years after it became highly evident that my dad was having increasing difficulty completing day to day tasks, and that he was starting to suffer from dementia symptoms he could no longer hide. Everybody with a parent who did their jobs properly would be able to easily attest that they want the best for their parent, regardless of their health, and regardless of the cost and toll. My dad is one of those people. For two years, I vowed to keep him at home, utilizing in home care givers while I worked, and watching after him while I didn't, but when his time at home became a safety liability, and his perception of where he was at all times became increasingly distorted and oblivious to the comfort of familiar surroundings, the benefits of keeping him with me were outweighed by the risks to him and the risks to my own livelihood. I toured beautiful and not so beautiful facilities throughout the county before meeting Jeff and his care team, and the first things that struck me about his facilities right away were the attentiveness to care, the excellent staff to resident ratio, and the utilization of comforting therapies and communal activities to keep the residents' minds active and engaged. While there seems to be a general standard in the type of activities assisted living and memory care facilities provide for their residents, Harborview (and Bayview), appeared to have a synergy between their care staff and residents that seemed familial and compassionate to a degree I did not notice in other Assisted Living facilities I had seen throughout San Diego. My dad was a guitarist for most of his life, playing in rhythm & blues, and dance bands throughout his adult life, while also providing audience for countless concerts and jam sessions orchestrated by local jazz legends around town. There is a healing and connective power music has to activate certain parts of the brain, even in people with dementia, and it was a comfort to see that a variety of music was always playing somewhere both in Harborview and Bayview, and that live performers were in regular rotation at both facilities, as a benefit to the residents. It has been one year since my dad was placed into Assisted Living with both Harborview and Bayview, and while the rate of advancement of his dementia, and the course of his journey has taken some difficult turns over the past year, I am absolutely confident that I made the right decision on his behalf, and that it has been made astronomically more comforting and bearable by the amazing team of Jeff, Genoveva and the entire care staff. All of them have been extremely supportive during the most difficult times, encouraging throughout the better ones, and more importantly, my dad has been treated like family, and our family has always been welcomed warmly. In a perfect world, a place like Harborview wouldn't need to exist for people struggling with the cruel cognitive impairment that comes with the territory of an Alzheimers/Dementia diagnosis, and the mysteries driving the onset of these conditions would be figured out, and preventable. But the world we live in doesn't afford us such luxuries. So, with an imperfect world in hand, all I can believe is that it is definitely made less imperfect because of places like Harborview, and years from now, when my dad has moved beyond the final steps in his story, the fact that he had a comforting, beautiful place to rest, and a genuine, compassionate and loving infantry of caring people around him at all times, was enough to place the dignified capstone on his life that he earned by virtue of his being a fantastic, hardworking man and parent.

  • RockNRoll Boo
    ★★★★★ a year ago

    If I could give zero stars I would. I was disgusted on what I saw with the care that was given to residents here lots of neglect to the residents, sitting in their own feces/urine for long hours a day, "caregivers" not practicing proper medical hygiene procedures such as washing their hands and changing gloves between residents. "caregivers" more interested in their social lives then the care of their residents. Plus bedbugs and cockroaches in building. Do not let your love ones stay here and be mistreated. I use to work here. I hope the new ownership etc, changes this.

  • Julie Emerick
    ★★★★★ a year ago

    My aunt had the best care possible at Harbor View...very caring staff..all concerns and personal requests were attended to. The property is beautiful and serene and again the staff were all so kind and loving to my aunt. The owner Jeff was wonderful to work with and also Genoviva was always going the extra mile to help me quickly adjust care for my aunt...I would stay here myself when the time comes:-)))) Julie Emerick

  • Jennifer Barnes
    ★★★★★ a year ago

    HarborView Senior is a beautiful facility! The history and charn of the home is unmistakable, but more importantly the care is top notch. My family and I embraced the staff there while my aunt lived there and it really put at ease, knowing she was loved and well taken care of while we were not there. They knew her daily routine better than we did, and truly cared for her like family. You don't get that everywhere, as we saw when my auntie was in other places, so we were really grateful for HarborView. The new owners are locals, and are in the industry for the right reasons, it is evident. I wanted to write this review so others knew when they are searching for assisted living to look no further, this place is the real deal!

 

Amenities

  • Activity Room
  • Beauty/Barber Shop
  • Central Living Room
  • Dining: Dining Room
  • Dining: Special Dietary Offerings
  • Elevator
  • Emergency Response System
  • Garden
  • Laundry Facilities
  • Patio / Courtyard
  • Security: Controlled Access Entry
  • Security: Secured Dementia Neighborhood
  • Wheelchair Access

Services

  • Home Health Agency available
  • Maintenance Service
  • Meal Planning
  • Podiatry Services
  • Provide Memory Care
  • Status checks
  • Transportation

Activities

  • Events designed for Memory Impaired
  • Live Entertainment
  • Planned Social and Family Events
  • Recreational Activities

Personal Care

  • Activities of Daily Living
  • Beauty and/or Hair Care
  • Incontinence Care
  • Medication Management

Apartment Features

  • Full Kitchen
  • Private Bathrooms
  • Private Rooms
  • Semi-private Rooms

Staff

  • 24 Hour Staff
  • Licensed Vocational Nursing Services
  • Physician On-Call

Home Helpers

  • Help with Laundry & Ironing
  • Plan, Prepare & Clean-Up Meals
  • Provide Light Housekeeping

Housing

  • Hospice
  • Memory Care

Other Information

Facility TypeResidential Care Elderly
OwnerHarborview Chateau Inc.
Facility AdministratorJames Smith
Regional Office08
License StatusLicensed
Date Licensed1988-08-23
Date Closed0000-00-00
Date Of Last Visit2015-06-11
Inspection Visits1
Complaint Visits11
Other Visits3
Total Visits15
All Visit Dates04/29/2014, 07/19/2013, 05/17/2013, 05/17/2013, 01/26/2012, 01/26/2012, 01/26/2012, 01/26/2012, 09/29/2011, 08/29/2011, 08/29/2011, 08/29/2011, 08/29/2011, 07/21/2011, 07/21/2011
Inspection Visit Dates2013-05-17
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates09/29/2011, 08/29/2011, 07/21/2011
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact6
Complaint Citation For Immediate Health Safety Or Rights Impact4
Complaint Citation For Potential Health Safety Or Rights Impact6
Total Allegations34
Inconclusive Allegations6
Substantiated Allegations13
Unfounded Allegations15




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