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Merrill Gardens At Willow Glen

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  2. California
  3. San Jose Assisted Living Facilities
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Overall Rating 2.3 / 5.0 ★★★★★

  • Debbie Manning
    ★★★★★ a month ago

    The residents (including my parents) complain about poor staffing levels, constant turnover of staff and the facility manager. I have observed poor quality food preparation. Extremely expensive and even more so if you require any of their staff to assist an any way at all.

  • Maryann Paradise
    ★★★★★ 4 months ago

    Way overpriced. Minimal house cleaning. Poor food. Any business that loses so many employees in a relatively short period of time is a sign of bad management.

  • Tomas Fuentes
    ★★★★★ 3 years ago


  • Thaly Gomez
    ★★★★★ a month ago


Other Information

Facility TypeResidential Care Elderly
OwnerMg Tenant, LLC & Merrill Gardens, LLC
Facility AdministratorJoyce Welch
Regional Office26
License StatusLicensed
Date Licensed2009-05-27
Date Closed0000-00-00
Date Of Last Visit2015-02-03
Inspection Visits1
Complaint Visits2
Other Visits10
Total Visits13
All Visit Dates02/03/2015, 02/03/2015, 03/11/2014, 03/07/2014, 10/18/2013, 10/18/2013, 10/07/2013, 08/02/2013, 04/23/2013, 03/14/2013, 01/04/2013, 05/31/2012, 06/17/2010
Inspection Visit Dates2013-03-14
Inspection Citation For Immediate Health Safety Or Rights Impact1
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates02/03/2015, 03/11/2014, 03/07/2014, 10/18/2013, 10/07/2013, 08/02/2013, 04/23/2013, 01/04/2013, 05/31/2012, 06/17/2010
Other Citation For Immediate Health Safety Or Rights Impact8
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact2
Total Allegations18
Inconclusive Allegations4
Substantiated Allegations6
Unfounded Allegations8

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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