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Silverado Senior Living-San Juan Capistrano

  1. Assisted Living
  2. California
  3. San Juan Capistrano Assisted Living Facilities
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Overall Rating 3.7 / 5.0 ★★★★★

  • Kitt OMalley
    ★★★★★ 4 weeks ago

    My parents have received loving attentive care at Silverado. They have been treated with respect. The administrators and nursing staff take our concerns into consideration. The caregivers do their best. There have been instances in which caregivers needed further training to deal with certain situations. When I've brought those instances up with administrative staff, they were addressed immediately. Caregivers have a tough job. Love is what they give, more than anything else. That, I'm thankful for.

  • Halla Luhlya
    ★★★★★ 3 months ago

    During visits to Silverado residents are spoken to poorly. Words like "no/ I said so/ stop" creating an instant power struggle, removing dignity from adults trying to cope with loss of independence. Doesn't matter to if this person was successful in caring for themselves until dementia. They are the child now. Management cares about the money from residents and the appearance of the facility. If they cared about their staff and treated them with high respect I'm sure the fatigue would trickle down less onto the residents. I feel bad for the lower paid employees working here. The burn out is noticeable and void of any genuine happiness. Higher tier staff do a lot of visiting with each other and walking around the building to appear busy.

  • Nancy Todd
    ★★★★★ a year ago


Other Information

Facility TypeResidential Care Elderly
OwnerSsl Mgmt,Inc/Subtenant 30311 Camino Capistrano,LLC
Facility AdministratorLaura Printy
Regional Office22
License StatusLicensed
Date Licensed2012-03-01
Date Closed0000-00-00
Date Of Last Visit2014-09-09
Inspection Visits0
Complaint Visits5
Other Visits8
Total Visits13
All Visit Dates09/09/2014, 06/03/2014, 05/05/2014, 03/19/2014, 03/19/2014, 02/07/2014, 01/22/2014, 03/21/2013, 03/21/2013, 03/21/2013, 09/20/2012, 06/13/2012, 02/08/2012
Inspection Visit Dates0000-00-00
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates09/09/2014, 06/03/2014, 05/05/2014, 03/19/2014, 02/07/2014, 03/21/2013, 06/13/2012, 02/08/2012
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations7
Inconclusive Allegations4
Substantiated Allegations1
Unfounded Allegations2

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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