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Vista Del Monte

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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • Jean Johnson
    ★★★★★ 2 months ago

    It has been my privilege to be an employee of Vista del Monte Retirement Community for the past 20 years. Our residents are the most gracious and interesting people I have ever met. Their spirit of community, love of lifelong learning and inclusiveness are what makes working here so enjoyable. I also find it meaningful being part of a staff who love and respect older adults. To me it is an oasis from the outside world.

  • Ali Reynoso
    ★★★★★ 10 months ago

    Coming in as a brand new employee could not be any smoother than it has been. Management staff and line staff very welcoming and pleasant to work with. Residents are very happy and truly enjoy the presence of staff and the activities around them. I look forward to many more years of success with this community.

  • Phillip West
    ★★★★★ 3 months ago

    "Its a jungle out there" applies well to the process of finding senior living facilities for aging parents. A recent circular from Vista Del Monte offered "no application fee" April 1 to June 30, and went on to describe a monthly payment contract, an attractive alternative to a "buy-in," or generally nonrefundable cash down payment. Initial review of our parents' finances prompted a statement of "borderline.. but probably OK" from Marketing Director Jean Johnson, so we continued down the application road including a visit to VDM by our parents, health screening by their internist and even calls to local movers. Then, quite unexpectedly one week later, we received a call telling us that our parents would not qualify without an irrevocable trust, with VDM the beneficiary, in the amount 0f $300,000! VDM, in the person of Douglas Tucker, Executive Director, refused our offer to sign on to our parents' account as guarantors. We pointed out that the advertising circular offered entry on a month to month basis and did not describe the need for financial qualification. A demand for $300,000 sure seemed like a "buy-in" to us. We have personal family experience with several Santa Barbara senior living facilities so we are hardly among the uninitiated. Our recent experience should caution prospective residents to get the whole picture early in the process. VDM should be more honest with their applicants, early in the process, to reduce the emotional toll on the family that the senior living transition always brings.

  • Angie Archer
    ★★★★★ 10 months ago

    A wonderful community! My co-workers and management team have made me feel at home and I couldn't be any happier working here. The Residents are so sweet, because of them I look forward to coming to work everyday!

  • Claire Smith
    ★★★★★ 11 months ago

    My elderly aunt moved here when her husband died in 2013. She had to live in assisted care because of her physical needs. A woman named Ann was in charge at the time, and she was amazing! Also the individual caregivers were awesome. Things have been going steeply downhill since Ann left. At this point I don't think anyone is in charge of the quality of care. The website that shows violations of state codes for assisted care shows an uptick in serious violations over the past few years. I call to speak to someone about problems with my aunts care an no one ever calls back. I call the office and she doesn't know anything, messages don't get returned. It is too late to move my aunt again because she does have some good friends now but I worry all the time about her safety.

 

Other Information

Facility TypeRCFE-Continuing Care Retirement Community
OwnerFront Porch Communities And Services, Inc.
Facility AdministratorKeli Swales
Regional Office29
License StatusLicensed
Date Licensed1999-07-30
Date Closed0000-00-00
Date Of Last Visit2015-05-29
Inspection Visits1
Complaint Visits1
Other Visits9
Total Visits11
All Visit Dates05/29/2015, 08/14/2014, 06/25/2014, 05/07/2014, 09/18/2013, 09/18/2013, 09/10/2013, 09/06/2013, 08/19/2013, 12/05/2012, 08/24/2012
Inspection Visit Dates2013-09-10
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact2
Other Visit Dates05/29/2015, 08/14/2014, 06/25/2014, 05/07/2014, 09/18/2013, 09/18/2013, 08/19/2013, 12/05/2012, 08/24/2012
Other Citation For Immediate Health Safety Or Rights Impact2
Other Citation For Potential Health Safety Or Rights Impact3
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations2
Inconclusive Allegations0
Substantiated Allegations0
Unfounded Allegations2




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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