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Saratoga Retirement Community

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Margarita Perez
    ★★★★★ a year ago

    This place is so beautiful and yes every place has there issues with the staff but other then that it is a wonderful place to call home.

  • A Google User
    ★★★★★ 6 years ago

    I would honestly look somewhere else esp since the south bay has some many choices to pick from with better service. I have an appointment with an employee there and when I got there the person I had the meeting lined up for never even acknowledged at all. Instead has her asst. take the meeting never saying any reason why Michelle didn't want to see me after she agreed to the meeting. Now to be honest if the person had to reschedule or she couldn't take it don't you think it would of been at least been professional enough acknowledged me and let me know you couldn't meet with me. Heck it would of shown you at least cared then after the meeting I still did the better thing sending her a follow up email stating i'm sorry you couldn't meet something must of come up and I understand. Still no reply back ... Now you would think someone would have better things than to waste your time and gas going out for an appointment only to have it be a bunk meeting. Hey thats fine you got the last laugh on that one so I hope it felt good doing that. But hey I know many people and knowing how there are so many senior living are's around here I will never recommend anyone to your place of business. Heck if you have the gull to do what you did to me and still not reply back in my email I would hate to think of what your clients have to deal with. Personally there are some many other fish in the sea so I have moved on but I want others to know how I was treated so they can make a better choice on where to stick their loved ones. Heck you lost out on potential money from me by what you did you won't have me putting my grand parents there or my parents there when they get to that stage so I hope it was worth it.

  • A Google User
    ★★★★★ 6 years ago

    The staff at SRC are such gems! This is a truly great place to call home.

  • Hans Jacob Jacobsen
    ★★★★★ a year ago

 

Other Information

Facility TypeRCFE-Continuing Care Retirement Community
OwnerOdd Fellows Home;Grand Lodge;Retirement Serv,LLC
Facility AdministratorJennifer Martinez
Regional Office26
License StatusLicensed
Date Licensed2002-07-31
Date Closed0000-00-00
Date Of Last Visit2014-08-29
Inspection Visits1
Complaint Visits3
Other Visits3
Total Visits7
All Visit Dates08/29/2014, 08/05/2014, 04/25/2014, 05/10/2013, 05/10/2013, 01/24/2013, 12/28/2010
Inspection Visit Dates2013-05-10
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact3
Other Visit Dates08/29/2014, 08/05/2014, 12/28/2010
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact1
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations4
Inconclusive Allegations0
Substantiated Allegations0
Unfounded Allegations4




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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