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Brookdale Scotts Valley

  1. Assisted Living
  2. California
  3. Scotts Valley Assisted Living Facilities
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Overall Rating 3.5 / 5.0 ★★★★★

  • Norman Tardif
    ★★★★★ 2 years ago

    My experience with Brookdale Scotts Valley (formerly Oak Tree Villa) was 99% positive. My mother spent 3 years there and passed away there under Hospice Care at the age of 95. She was well cared for and happy with her living environment. I too was very pleased with the staff's attitude and abilities. Even in my mother's most difficult moments she was treated respectfully and patiently. Besides being supported by the staff at Brookdale she was also well received by the other residents. She had aphasia after her stroke (inability to speak) yet the other residents welcomed her at meals and in the common areas. As an assisted living facility Brookdale is not perfect, no such residence is but it far exceeded my expectations and those of my mother. I would not hesitate to refer a friend or other family member there. Ruth Elliot (the executive director) has done a superb job of hiring and managing since she took over her position. She has set a tone in the "home" of everyone helping each other out that makes Brookdale Scotts Valley a pleasure to live at. They have my thanks and respect for years of caring for my mother. I was there 2-3 times each week over that time period and always happy that my mother was able to live there. Thank you to all that cared for her there, Norman Tardif

  • Shirl Scott
    ★★★★★ 2 years ago

    Dirty carpeting throughout , not enough staff in dining room. Menu offerings do not reflect food we are served. The best thing we have going for us, is we have Victoria back in maintenance/housekeeping. Watch your billing if you are on auto pay! I hope I won't be penalized for this honest review. We have a new administrator tomorrow. But this Corporate Bottom Line living.

  • Steven W
    ★★★★★ a year ago

    Run by investors, currently involved in class action lawsuits. Needs to be ran as a non profit, staff are nice.

  • Saashin Subramaniam
    ★★★★★ 2 years ago


  • ak sharma
    ★★★★★ 4 years ago


Other Information

Facility TypeResidential Care Elderly
OwnerBlc Oak Tree Villa Inc & Brookdale Mgmt Of Ca, LLC
Facility AdministratorTracy Freudendahl
Regional Office26
License StatusLicensed
Date Licensed2005-08-18
Date Closed0000-00-00
Date Of Last Visit2015-05-04
Inspection Visits1
Complaint Visits16
Other Visits12
Total Visits29
All Visit Dates12/30/2014, 07/18/2014, 06/28/2013, 06/27/2013, 06/14/2013, 06/14/2013, 03/15/2013, 02/11/2013, 02/08/2013, 08/28/2012, 08/28/2012, 08/07/2012, 06/15/2012, 03/22/2012, 10/25/2011, 10/25/2011, 09/22/2011, 08/19/2011, 05/05/2011, 05/05/2011, 04/12/2011, 03/
Inspection Visit Dates2012-08-07
Inspection Citation For Immediate Health Safety Or Rights Impact1
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates06/28/2013, 06/27/2013, 02/11/2013, 02/08/2013, 08/28/2012, 03/22/2012, 10/25/2011, 09/22/2011, 08/19/2011, 04/12/2011, 03/11/2011, 01/14/2011
Other Citation For Immediate Health Safety Or Rights Impact4
Other Citation For Potential Health Safety Or Rights Impact3
Complaint Citation For Immediate Health Safety Or Rights Impact4
Complaint Citation For Potential Health Safety Or Rights Impact2
Total Allegations28
Inconclusive Allegations8
Substantiated Allegations8
Unfounded Allegations12

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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