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Atria Sunnyvale

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Reviews
Overall Rating 5.0 / 5.0 ★★★★★

  • ★★★★★ 3 years ago

    My mother is new to the community and for a while, all she could say is that she wanted to go back to Washington state, where she lived alone in a house. But after 5 weeks, she has settled down and made some new friends. She loves the food (and so do I). During this time, I have heard some interesting stories from the residents and think the staff is outstanding. If I had to mention just one staff member, it would be David. He has a wry sense of humor and has really helped make the apartment like home for my mother. Thanks, David and the rest of the staff! --Wayne

  • ★★★★★ 3 years ago

    Atria Sunnyvale is a great place to live! From the moment you start working with them, everyone you come in contact with is very pleasant and professional. Beginning with Patrick, Diane, Gail, every person at the front desk, the caregivers and the med techs are super! The food is good and the wait staff is kind and caring. I give Atria 5 stars. My mom mentions how Alvin is very helpful and I also like working with Coleen, one of the med techs.

  • ★★★★★ 3 years ago

    Atria Sunnyvale has its own dedicated wing for those residents who are afflicted with either Dementia or Alzheimer's Disease called Life Guidance. Every time I visit Life Guidance I am always exceedingly impressed with their very comfortable surroundings and overall cleanliness. The staff always shows exemplary patience and kindness to the residents that live there as well. I always leave feeling very relieved that the elderly who live in Life Guidance that cannot take care of themselves have so many people caring people always looking out for them and keeping them smiling and happy.

  • ★★★★★ 3 years ago

    I've lived at Atria/Sunnyvale for 3 years now. It's very clear that a team effort is required for success. Thus pointing out one individual for special attention can be taken as unfair to all the others. Some times I am cheerful, sometimes I am not. And I have little personality quirks as does everybody. But as a Parkinson's patient, I have to take two or more pills 5 times a day. When I know that Gerald or John are there at night, I sleep better. Day times, I look for Lorie, knowing that if she is on deck, my medicines will be brought on time. I am grateful for all the help I get. These three lead the line.

  • ★★★★★ 3 years ago

    On behalf of my Mom, Anita, we are grateful for this excellent community, with which she just reached her 1-year anniversary. Kudos to Diane for all she does on the Administrative side -- she's always responsive and has a smile to greet me! Mom and I both have deep appreciation for Mercedes (housekeeping with a heart!), and Medical Aides Roche, Jean and Alvin who are so caring and responsive. Mom appreciates the excellent service from Dina in the restaurant. Thanks also to everyone on the facilities team for their attention when issues arise. We are grateful for the special touches put into holidays, and special events such as the luau, and halloween party. Mom is grateful for Mark and all his excellent menu items, the chef demonstrations, and willingness to listen and make changes -- there are so may palates to please! Finally, thanks to Zeinab for the communications and updates we receive via email -- it's very helpful to be current at the same time as Mom. Thanks, Atria Team, for creating a home away from home for Mom.

 

Other Information

Facility TypeResidential Care Elderly
OwnerWg Sunnyvale Sh, Lp & Atria Mgmt. Co, LLC
Facility AdministratorZeinab Donner
Regional Office26
License StatusLicensed
Date Licensed1999-06-25
Date Closed0000-00-00
Date Of Last Visit2015-02-23
Inspection Visits3
Complaint Visits15
Other Visits16
Total Visits34
All Visit Dates02/23/2015, 02/23/2015, 01/29/2015, 10/30/2014, 08/25/2014, 06/18/2014, 04/09/2014, 03/28/2014, 02/27/2014, 02/11/2014, 10/07/2013, 09/06/2013, 08/02/2013, 08/02/2013, 06/21/2013, 06/21/2013, 06/21/2013, 04/08/2013, 03/07/2013, 02/06/2013, 12/11/2012, 07/
Inspection Visit Dates06/18/2014, 06/29/2012, 05/19/2011
Inspection Citation For Immediate Health Safety Or Rights Impact2
Inspection Citation For Potential Health Safety Or Rights Impact3
Other Visit Dates02/23/2015, 01/29/2015, 10/30/2014, 08/25/2014, 04/09/2014, 02/27/2014, 02/11/2014, 09/06/2013, 06/21/2013, 04/08/2013, 07/26/2012, 07/26/2011, 06/03/2011, 11/03/2010, 10/14/2010, 10/08/2010
Other Citation For Immediate Health Safety Or Rights Impact7
Other Citation For Potential Health Safety Or Rights Impact2
Complaint Citation For Immediate Health Safety Or Rights Impact6
Complaint Citation For Potential Health Safety Or Rights Impact1
Total Allegations26
Inconclusive Allegations2
Substantiated Allegations6
Unfounded Allegations18




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