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Atria Hillcrest

  1. Assisted Living
  2. California
  3. Thousand Oaks Assisted Living Facilities
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Overall Rating 3.9 / 5.0 ★★★★★

  • Jazzlynn McQueenie
    ★★★★★ in the last week

    I have been working at Atria Hillcrest for a while as both Receptionist and Life Guidance Care Staff. I love working here the staff and directors are amazing. The residents are great Atria is one of the greatest places I have worked at since I moved here. The staff and residents are definitely treated well here at Atria Hillcrest. They offer great food and there is so many different things for the residents to do on a daily basis.

  • Robert C
    ★★★★★ 3 weeks ago

    This facility financially abuses its residents and their families. They charge the residents so much for such little care. Promises are made before moving in that are not met. Never enough caregivers. Staff is stretched so thin and many of the good ones have quit, understandably, for better jobs with better pay.

  • Affordable Assisted Living Movers! !!
    ★★★★★ in the last week

    Atria Hillcrest is an amazing place! When it comes to an Assisted Living Community home, Jennifer Davis walks you through the process making it an amazing experience! Dignity, integrity, and plenty of personality is what you get with Senior Marketing Director Jennifer!!!!

  • Christa G
    ★★★★★ 4 weeks ago

    Short staffed and staff constantly quits. Management is poor and only cares about $$$. If you love your parents, don't put them here. A few of the caregivers truly care about the residents but they are overworked and under appreciated for what they do.

  • Ruth Cohen
    ★★★★★ in the last week

    Life guidance smells like urine and feces constantly. Many of the residents aren't changed or bathed as often as they need to be.


Other Information

Facility TypeResidential Care Elderly
OwnerWg Hillcrest Inn Sh,Lp & Atria Mgmt Co., LLC
Facility AdministratorMartha Berard
Regional Office31
License StatusLicensed
Date Licensed1998-04-20
Date Closed0000-00-00
Date Of Last Visit2015-06-09
Inspection Visits1
Complaint Visits4
Other Visits9
Total Visits14
All Visit Dates06/09/2015, 09/20/2014, 09/16/2014, 07/16/2014, 07/09/2014, 01/13/2014, 05/23/2013, 05/23/2013, 04/24/2013, 03/26/2013, 08/12/2011, 07/13/2011, 07/13/2011, 03/09/2011
Inspection Visit Dates2013-03-26
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates06/09/2015, 09/20/2014, 09/16/2014, 07/16/2014, 07/09/2014, 05/23/2013, 05/23/2013, 04/24/2013, 03/09/2011
Other Citation For Immediate Health Safety Or Rights Impact5
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact2
Total Allegations3
Inconclusive Allegations2
Substantiated Allegations1
Unfounded Allegations0

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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