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B-N Residential Care Home

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Robin Reed
    ★★★★★ 10 months ago

    It has been extremely difficult to give this home one star as they definitely deserve no stars at all. My brother has prostate cancer which has metastasized to the bone with brain damage from a removal of a tumor. He is able to walk with the use of a walker and/or wheelchair and because I work and am unable to take care of him, I was referred to Andrea Bautista of B-N Residential Care. She came by, said she was a Christian, and handed me a brochure of the services she would provide my brother. When I placed him in the home, I found out that she provides only a minimal out of the many services she had advertised she would provide. Both the home care nurses from Sutter and PAMF mentioned to me that when they visited my brother, they both found the home to be very depressing and that I should think about finding another home. Additionally to my dismay and unbeknownst to me, they told me that my brother informed them that he had been hit about three times during the course of his care and the last attack occurring recently which knocked him to the floor striking his head. Both nurses said that they believed his complaint. In fact, one of the nurses asked the caregiver who laughingly admitted that he did in fact strike my brother to the floor because he wasn't listening. Also unbeknownst to me, the male caregiver summoned the police after the attack, but because my brother had no bruises, the police report cited no elder abuse. To protect themselves, they told me that they hadn't been abusing my brother and Andrea said that I had called the police. The police report stated that the caregiver called the police. I have continually caught one if not all of them in lies including this last incident; and because my brother lived in a state of fear; I have removed him to a more pleasant and peaceful environment.

  • Jonathan Singh
    ★★★★★ a year ago

    Quiet place.

 

Other Information

Facility TypeResidential Care Elderly
OwnerBautista, Alejandria N. & Romulo S.
Facility AdministratorBautista, Alejandria N.
Regional Office15
License StatusLicensed
Date Licensed1991-11-18
Date Closed0000-00-00
Date Of Last Visit2014-07-29
Inspection Visits1
Complaint Visits1
Other Visits0
Total Visits2
All Visit Dates09/12/2012, 07/29/2014
Inspection Visit Dates2012-09-12
Inspection Citation For Immediate Health Safety Or Rights Impact1
Inspection Citation For Potential Health Safety Or Rights Impact4
Other Visit Dates0000-00-00
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations2
Inconclusive Allegations0
Substantiated Allegations0
Unfounded Allegations2




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