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Sterling Commons

  1. Assisted Living
  2. California
  3. Victorville Assisted Living Facilities
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Overall Rating 4.3 / 5.0 ★★★★★

    ★★★★★ 2 months ago

    My dad was a resident there for a week of respit care. He loved it there so much he refused to get out of bed, talk with us or take in nutrition for a day or so all because he didn't want to come home. He said after he made a friend there. I went to S.C facility to pick up some belongings that got left behind and the environment is a home setting. There was no odor and was immaculate. The staff that assisted me we're polite and helpful. I met one of the c.n.a's that assisted my dad. I believe her name was Alicia or ashley, anyway she was a nice lady with the heart and compassion that is needed for this line of profession. All in all I give ?????. They are a private facility. Insurance isn't an option. I probably need to hit the lotto for my dad to reside there?..thank you Sterling Commons for making my dad's vacay time so pleasant and happy??

  • Dawn Hartmeister
    ★★★★★ 6 months ago

    When the sad realization hit that Gram needed full-time care, I did the only thing I knew to do...Google Search. The options were overwhelming...I made call after call to facilities that spanned from Redlands to Victorville and every place in between. It was mind-numbing and overwhelming and frankly, some of the reviews were downright scary. Then, I landed on Sterling Commons. (First off, it was refreshing that somebody was staffed to answer the phone after the amount of messages I had to leave at some of the other places.) Right out of the gate, everybody was AMAZING, KNOWLEDGEABLE and HELPFUL! I had NO idea what needed to be done and I was guided the whole way. They even helped me get through the paperwork to get Gram VA survivors benefits to help pay for her care. Debra and her staff are absolutely dedicated to making sure that the residents are well taken care of. We have popped-in many times to visit and Gram is always clean, up and alert, either watching a cool old movie in the movie room or sitting with other residents socializing. There are caretakers everywhere. Nobody is isolated here and there is a lot of stimulation / activities. The extra care in securing the residents is bar none! NOBODY is getting in or out of the residents area without a staff member physically letting them in or out. This was especially important to us. The interior as well as the exterior are CLEAN, nicely decorated and has nostalgic touches; Gram couldn't help but to feel at home. I was so impressed with the different levels of care. Gram has Dementia / Alzheimers and she needs assistance with every aspect of daily life and she is getting that. She is so HAPPY and she's smiling again. It makes me cry (happy tears) that we don't have to worry about her well-being anymore. We can just sit and visit with her and know that when we have to leave, she will still be happy and safe.

  • Ramona Rotella
    ★★★★★ a year ago

    My father, who has dementia, has been living at Sterling Commons for about 2 years now. It's the perfect place for him. He feels secure and content there. The environment is warm and welcoming. It's a homey atmosphere. It's clean and comfortable. The food is great, and Dad gets to interact with the other residents during meal time. They even provide snacks a couple of times a day. The best part of Sterling Commons is the people who work there and help Dad. They're exceptional people who really care for the residents. Dad has all his needs met, from help with personal hygiene to prescription management, and he even gets his annual flu shots right on the premises. He enjoys the frequent entertainment and the twice weekly bus rides around the community. My family feels so grateful that he's in a place where he is so well taken care of.

  • pj Jerscheid
    ★★★★★ a year ago

    When our loved ones can no longer care for themselves, and it is too great a task to handle unassisted, nothing is more important than finding a place that will care for them with the utmost professionalism and warmth. I was so comforted the moment I walked into the Sterling Commons. The premises are clean and the conditions are safe. The Director Debra, is wonderful. She helped make the transition of moving my mother from another facility, to the Sterling Commons, so seamless and with ease. The staff is exceptional! I have found the caregivers to be not only knowledgeable, but attentive, consistent and compassionate. It is so comforting knowing my mother is safe and in competent, quality care. Phyllis Jerscheid

  • Charles Meschter
    ★★★★★ 11 months ago

    I have been helping care for a friend here for the past 2 years..It has been my experience that the ladies here qualify for sainthood..they care and do more for their patients than you would expect anyone to do. Having seen other facilities, their folks can't hold a candle to the ladies at Sterling.


Other Information

Facility TypeResidential Care Elderly
OwnerKoerick Sterling Commons G.P, Victorville, LLC
Facility AdministratorDeborah Staggs
Regional Office19
License StatusLicensed
Date Licensed2007-11-30
Date Closed0000-00-00
Date Of Last Visit2015-01-29
Inspection Visits2
Complaint Visits5
Other Visits1
Total Visits8
All Visit Dates01/29/2015, 07/01/2014, 06/16/2014, 10/23/2012, 09/21/2012, 10/20/2010, 07/08/2010, 04/22/2010
Inspection Visit Dates10/23/2012, 10/20/2010
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates2014-06-16
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations9
Inconclusive Allegations0
Substantiated Allegations1
Unfounded Allegations8

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