Sunrise Assisted Living Of Walnut Creek
Contact Information2175 Ygnacio Valley Road
Walnut Creek, CA 94598
Phone: (925) 932-3500
County: Contra Costa
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Does Sunrise Assisted Living Of Walnut Creek, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 4.0 / 5.0 ★★★★★
Laurie Chase★★★★★ 7 months ago
I live in another state and I have come a A couple of times during the year. On many occasions I have found my mother dirty. On other occasions I have tried to call and not have any return phone calls. My mothers clothes constantly come up missing. Today ,Thanksgiving , I call and they put her on the phone and she is uncommunicative. The caregiver said what am I supposed to do Liston in on her conversation. There was no conversation I was trying to get my mother to respond and to hang up and she kept on dropping the phone. I would think a caregiver would maybe take the phone from her and ask if everything is OK on my end. Maybe that's asking too much for $9000 a month. Not that I'm putting a price on my mothers care but that is a lot of money. My brother just sent me a picture of my mother taken probably 20 minutes after I was talking on the phone to her and these clothes are not hers that she has on. We have put names on her clothes but somehow they always disappear. As I said I come once or twice or year and I buy her clothes every time I come because most of them are gone at least the new ones are. I am disappointed in the care at this facility. I would not put my parents here. I am now looking for a new place. I have talk to people before at the facility and asked for change but it only happens on that particular day and who knows what happens the rest the time I'm not there
Joan Low★★★★★ 3 years ago
Helpful, knowledgeable, hospitable
Alicia Vallejo★★★★★ 6 months ago
Phillip Olacsi★★★★★ 7 months ago
Manuel Tehuastle Ixtacua★★★★★ 8 months ago
|Facility Type||Residential Care Elderly|
|Owner||Sunrise Assis.Liv Mgmt Inc&Msh/Walnut Creek Oper|
|Facility Administrator||Marvin Jung|
|Date Of Last Visit||2015-04-28|
|All Visit Dates||07/15/2014, 01/19/2012, 09/29/2011|
|Inspection Visit Dates||2012-01-19|
|Inspection Citation For Immediate Health Safety Or Rights Impact||0|
|Inspection Citation For Potential Health Safety Or Rights Impact||0|
|Other Visit Dates||2014-07-15|
|Other Citation For Immediate Health Safety Or Rights Impact||0|
|Other Citation For Potential Health Safety Or Rights Impact||0|
|Complaint Citation For Immediate Health Safety Or Rights Impact||0|
|Complaint Citation For Potential Health Safety Or Rights Impact||0|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.