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Sunrise Assisted Living Of Walnut Creek

  1. Assisted Living
  2. California
  3. Walnut Creek Assisted Living Facilities
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Overall Rating 4.0 / 5.0 ★★★★★

  • Laurie Chase
    ★★★★★ 10 months ago

    I live in another state and I have come a A couple of times during the year. On many occasions I have found my mother dirty. On other occasions I have tried to call and not have any return phone calls. My mothers clothes constantly come up missing. Today ,Thanksgiving , I call and they put her on the phone and she is uncommunicative. The caregiver said what am I supposed to do Liston in on her conversation. There was no conversation I was trying to get my mother to respond and to hang up and she kept on dropping the phone. I would think a caregiver would maybe take the phone from her and ask if everything is OK on my end. Maybe that's asking too much for $9000 a month. Not that I'm putting a price on my mothers care but that is a lot of money. My brother just sent me a picture of my mother taken probably 20 minutes after I was talking on the phone to her and these clothes are not hers that she has on. We have put names on her clothes but somehow they always disappear. As I said I come once or twice or year and I buy her clothes every time I come because most of them are gone at least the new ones are. I am disappointed in the care at this facility. I would not put my parents here. I am now looking for a new place. I have talk to people before at the facility and asked for change but it only happens on that particular day and who knows what happens the rest the time I'm not there

  • Joan Low
    ★★★★★ 3 years ago

    Helpful, knowledgeable, hospitable

  • Alicia Vallejo
    ★★★★★ 8 months ago

  • Phillip Olacsi
    ★★★★★ 10 months ago

  • Manuel Tehuastle Ixtacua
    ★★★★★ 10 months ago

 

Other Information

Facility TypeResidential Care Elderly
OwnerSunrise Assis.Liv Mgmt Inc&Msh/Walnut Creek Oper
Facility AdministratorMarvin Jung
Regional Office15
License StatusLicensed
Date Licensed2001-02-22
Date Closed0000-00-00
Date Of Last Visit2015-04-28
Inspection Visits1
Complaint Visits1
Other Visits1
Total Visits3
All Visit Dates07/15/2014, 01/19/2012, 09/29/2011
Inspection Visit Dates2012-01-19
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates2014-07-15
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations1
Inconclusive Allegations0
Substantiated Allegations0
Unfounded Allegations1




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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