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  2. California
  3. West Covina Assisted Living Facilities
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Overall Rating 3.6 / 5.0 ★★★★★

  • Isaiah Jurado
    ★★★★★ 4 months ago

    my great great grandma use to live there and it is a terrible place for seniors... the staff use to steal from her and they are very sneaky, also the staff members don't care and they can be very irresponsible... every time I would go visit I would notice that her stuff would be missing and she would tell me that she would have to hide her stuff so the staff wont take it and her roommate would tell me that she saw the staff take my grandma's stuff... so if you have anything of value you better hide it cause the staff might steal it.

  • M Monkelah
    ★★★★★ 7 months ago

    Toured with my dad. Has a very easy going vibe. Most senior centers feel competitive and this place was really warm. Most residents greeted us and asked if he's moving in. Not a very fancy building but really great for middle class families to place loved ones.

  • jjj jjj
    ★★★★★ a month ago

    Around great public and great walking distance from a lot of areas, food is upgraded pleasant

  • Nancy Smith
    ★★★★★ a year ago

    Not a place to leave a loved one! Staff lies and they s very deceitful! I lived there 10 yrs and I wouldn't put anybody there! The State is lied to and tricks are played! Staff can't be trusted! Please watch your loved one close if you put them here. Thank God I'm out

  • alma hernandez
    ★★★★★ 2 years ago

    I have my grandmother living there,i am very pleased with everyone. Staff very nice and friendly. Couldn't have found a better place for her, she loves it.


Other Information

Facility TypeResidential Care Elderly
OwnerSheraton Villa Retirement Home, Inc.
Facility AdministratorEli Goldman
Regional Office28
License StatusLicensed
Date Licensed1988-10-13
Date Closed0000-00-00
Date Of Last Visit2015-05-22
Inspection Visits1
Complaint Visits15
Other Visits3
Total Visits19
All Visit Dates12/05/2014, 09/25/2014, 06/13/2014, 06/13/2014, 05/12/2014, 04/11/2014, 03/05/2014, 01/07/2014, 01/07/2014, 12/17/2013, 11/20/2013, 11/20/2013, 11/08/2013, 12/13/2012, 09/07/2012, 08/30/2011, 03/22/2011, 12/15/2010, 07/28/2010
Inspection Visit Dates2010-07-28
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates03/05/2014, 12/17/2013, 08/30/2011
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact4
Complaint Citation For Immediate Health Safety Or Rights Impact2
Complaint Citation For Potential Health Safety Or Rights Impact4
Total Allegations27
Inconclusive Allegations20
Substantiated Allegations6
Unfounded Allegations1

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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