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West Hills Retirement Center

  1. Assisted Living
  2. California
  3. West Hills Assisted Living Facilities
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Overall Rating 3.8 / 5.0 ★★★★★

  • Joel Rosenfeld
    ★★★★★ 2 months ago

    Be careful. Management is ineffective and condones anger problems tantrums and threats. I was threatened by a guy twice my size. He put his fist in my face and threatened to beat me up Management condoned it and said he has anger problem. My complaint was basically unheard. This happened in the dining room and I have not been in the dining since but of course he. Eats there with no problem.

  • Joel Rosenfeld
    ★★★★★ a month ago

    Everything was taken care of by management within 2 days. Everything is good now and no more problems what so ever.

  • D Dy
    ★★★★★ 3 years ago

    Much like an apartment building or dorm. LARGE rooms, large TV / activity rooms. Meals supplied are simple. No real yard to hang out in. Hallways rather dark. Topanga Mall is a few big blocks away, not sure I would walk it, and not much within walking distance.

  • Luisa Mejia
    ★★★★★ a year ago


Other Information

Facility TypeResidential Care Elderly
OwnerBethesda Retirement Center, Inc.
Facility AdministratorSantana Ruben
Regional Office31
License StatusLicensed
Date Licensed1999-09-24
Date Closed0000-00-00
Date Of Last Visit2015-04-17
Inspection Visits1
Complaint Visits3
Other Visits3
Total Visits7
All Visit Dates04/07/2015, 02/06/2015, 02/06/2015, 05/15/2012, 02/16/2011, 12/28/2010, 08/31/2010
Inspection Visit Dates2011-02-16
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates04/07/2015, 02/06/2015, 05/15/2012
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact3
Complaint Citation For Immediate Health Safety Or Rights Impact4
Complaint Citation For Potential Health Safety Or Rights Impact1
Total Allegations5
Inconclusive Allegations1
Substantiated Allegations4
Unfounded Allegations0

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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