Sunrise Assisted Living Of Westlake Village
Overall Rating 3.7 / 5.0 ★★★★★
Cindy O'Brien★★★★★ a week ago
When you walk into Sunrise Westlake Village, you will see smiling faces on the residents and the staff. The resident are active, whether they are participating in the many wonderful activities that are planned, sitting and visiting with family and friends, or peacefully enjoying the beautiful surrounding. Families are always visiting, the staff is warm, welcoming, caring and attentive. The Community is clean and bright. I would definite recommend Sunrise Westlake Village.
Dianna Hess★★★★★ 3 years ago
Elder care is a miserable necessity. But I can confidently recommend Sunrise of Westlake Village under Director Royce, because of their current caring and clever staff. My mother with Alzheimer's has resided on the 3rd floor (Memory Care) at Sunrise for over a year. I cannot speak to the value of Sunrise's services since my father pays the bills. I am comfortable knowing my mom's physical and emotional needs are met with compassion, patience and humor here. The staff will meet with family, speak candidly - one on one and genuinely like caring for the elderly. It takes HUGE effort to visit often and to personally interact with this large staff (which is a must - anywhere). You get back what you put into this. Participating is an investment. Sunrise encourages family to join residents for meals, go on field trips, bring pets for visits and even sleep over! There are issues too at Sunrise. Staff changes happen and upset the systems. Policy for paperwork depends on who you ask. "No-Salt diets are close to impossible to adhere to anywhere. Residents clothes go missing often (my mom's new favorite fuscha sweater came from someone else's closet). I'm told my mom likes to curl up in bed at night with her roommate! Her missing eye glasses were found in a flower pot. Dementia is craziness. Sunrise's support group and staff have helped me to learn new ways to relate to and comfort my mom.
A Google User★★★★★ 5 years ago
This place was ok at first, but the staff is very rude. My grandparent was there for 3 months and left recently because we didn't like the service and atmosphere...there are better places elsewhere.
|Facility Type||Residential Care Elderly|
|Owner||Sunrise S.L.M., Inc. & Szr Westlake Village, LLC|
|Facility Administrator||Royce Gilder|
|Date Of Last Visit||2015-03-05|
|All Visit Dates||03/05/2015, 03/05/2015, 01/15/2015, 01/15/2015, 12/09/2014, 12/04/2014, 10/31/2014, 09/04/2014, 08/12/2014, 07/28/2014, 07/03/2014, 10/30/2013, 04/11/2013, 04/11/2013, 07/17/2012, 10/20/2011|
|Inspection Visit Dates||2013-10-30|
|Inspection Citation For Immediate Health Safety Or Rights Impact||1|
|Inspection Citation For Potential Health Safety Or Rights Impact||1|
|Other Visit Dates||03/05/2015, 01/15/2015, 12/09/2014, 12/04/2014, 08/12/2014, 07/28/2014, 07/03/2014, 04/11/2013|
|Other Citation For Immediate Health Safety Or Rights Impact||2|
|Other Citation For Potential Health Safety Or Rights Impact||4|
|Complaint Citation For Immediate Health Safety Or Rights Impact||0|
|Complaint Citation For Potential Health Safety Or Rights Impact||3|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.