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Emeritus At Whittier

  1. Assisted Living
  2. California
  3. Whittier Assisted Living Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Ddsmith T
    ★★★★★ a month ago

    This place is terrible. I would know because I use to work here. The residents are secretly made fun of behind the residents backs. The caregivers take forever to answer call lights. The management only cares about the other staff when the state is going to come to inspect the place. Also there was a giant rat living in a residents room and we were told to be quiet about it and not even the resident knew there was a rat living under her bed. This place is run down. Don't put your family member here.

  • Philip Zaragoza
    ★★★★★ 6 months ago

    What was once a very good facility has now become a mediocre assisted living. The last 2 months have had major problems in the poorly run kitchen. There is no head chef, resulting in a downsized menu and dismal choices of 2 entrees. Not enough servers means a longer wait to be served, along with staff on the floor helping out in the dining room as well. The med techs could use a course in sensitivity training and senior psychology. There are a handful of good aids who are dedicated and responsive to the residents. Otherwise, management should look at Brookdale Uptown and take notes on running a quality assisted living with good staff morale and quality dining.

  • Jackie O
    ★★★★★ a year ago

    I love this place. I've worked in a couple assisted living facilities this is the best one by far. I enjoy working here, friendly staff that truly care about our residents. Great home like feeling.

  • Manuel Parada
    ★★★★★ a year ago

    Good caregivers and so loving and friends, but Management is really bad. They started charging for unreasonable and unjustifiable services. I dont' recommend this place. Same expereice here, started seeing low staff, cutting areas that would affect the residence ( my mother). Dont do it.

  • Sandra Leavell
    ★★★★★ 3 years ago

    My uncle was a resident at this facility for 3-1/2 years. The first 2 years were good. The remainder was an awful experience. The caregivers were all very good, however management was terrible. We would be billed for services not received. Marie, who was the manager at the time was cod and insensitive to the residents needs. Also they seemed to get new managers about every 10-12 months which is a huge compliant from most of the residents. My uncle passed away at that facility and the morning of his passing I was in the lobby and Marie was there as well. She looked at me and not once offered her condolences. It took us almost six months for them to quit billing us for services he never received. This was after corporate had told them several times to stop all billing. If you are interested in an excellent facility you may want to visit Brookdale in Anaheim Hills. We recently put our mother there and it is an excellent facility. Hard to believe the two facilities are part of the same company

 

Other Information

Facility TypeResidential Care Elderly
OwnerBrea Whittier, LLC & Emeritus Corp.
Facility AdministratorMarie Harris
Regional Office28
License StatusLicensed
Date Licensed2007-05-01
Date Closed0000-00-00
Date Of Last Visit2015-03-16
Inspection Visits1
Complaint Visits10
Other Visits4
Total Visits15
All Visit Dates03/16/2015, 07/30/2014, 06/25/2014, 05/09/2014, 05/09/2014, 12/18/2013, 10/30/2013, 09/05/2013, 09/05/2013, 06/27/2013, 02/07/2013, 02/07/2013, 09/14/2012, 08/22/2012, 05/14/2012
Inspection Visit Dates2014-07-30
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates03/16/2015, 05/09/2014, 10/30/2013, 05/14/2012
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact2
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact1
Total Allegations9
Inconclusive Allegations7
Substantiated Allegations2
Unfounded Allegations0




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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