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New Mercer Commons

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Overall Rating 3.5 / 5.0 ★★★★★

  • Charlie Dixon
    ★★★★★ 11 months ago

    When looking for an assisted living place, there are very few things one can evaluate. The most important is, IMHO, is the food. Residents are a captured audience 3 times a day. The dining room in the new section is chaotic: continous noise from the kitchen: staff laughing and carrying on, food being tossed out onto the marble counter, wheelchairs and walkers bumping into each other, crowded space between tables; confusion reigns. The service has gotten worse and slower during my short stay (October 2017). People are pulled off other jobs to help in the dining room (office manager, administrator has cooked several days). Understaffing seems to be the regular pattern these days; those who are on duty are pushed to their limits, although they do continue to project happy faces in the dining room. It seems to be a free for all in the kitchen. Now the menu: beef stroganoff was chopped up hamburger in a plain white sauce; it looked like dog food over undercooked noodles. Chicken salad looked like it had hard boiled eggs in it; when I asked the reply was "sometimes we add egg salad;" REALLY? WHY? Does no one realize the seriousness of a possible allergic reaction? The cheese choices (swiss, american, cheddar) taste and seem to me to be processed cheese food. What a way to ruin an omlette! But the real stunner was listed as "tater tot casserole." No idea, I passed. When I was in boarding school we kidded about "mystery meat;" I never thought I would relive those days in my 70s. The crowd pleasers are the overly sweet desserts, chocolate ice cream, the insides of any fruit pie.

  • Tim Gall
    ★★★★★ 2 years ago


Other Information

AdminMs Yvonne Myers
Licensed Beds90
Secured Beds40
Ownership TypeProfit-corporation
Primary TypeAssisted Living Residence
Sub TypePrivate Pay
Mailing Address

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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