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Heritage Club Greenwood Village Assisted Living

  1. Assisted Living
  2. Colorado
  3. Greenwood Village Assisted Living Facilities
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Overall Rating 3.8 / 5.0 ★★★★★

  • Laura Wray
    ★★★★★ a year ago

    I selected the Greenwood Village facility because Assisted Living, Dementia Care, Skilled Nursing, and Physical and Occupational Therapy services are in the same location. My mother has transitioned through all of the facilities and currently resides in the Dementia Unit. The gentle and loving care she receives is visible in every staff member with whom I have interacted. After breaking her hip and having surgery at age 99 1/2, the Skilled Nursing Unit, combined with the PT and OT staff, led to the successful return of my mother to the Dementia Unit. I have spent a lot of time getting to know the staff in all the areas, sharing my compliments as well as my concerns, and I am, for the most part, very happy with the care given to my mother.

  • Orlando Herrera
    ★★★★★ a year ago

    I worked there as a host in the dining area. The nurses would leave residents in the dining room from morning to dinner, and when asked to take them to their rooms cause the residents wanted to leave the dining room. The nurses would say they either wanted to stay there or they couldn't at that time take them back to their room and would then vanish. It was always poorly staffed and in that case they understaffed people to make up for this lack of employees. It was poorly managed and often neglected its workers to the point that it was not worth working there any longer. I would try to talk to the residents and help them with anything and everything I could while doing my job to the best of my ability. My manager would yell at me and my girlfriend since we both worked there at the time that we were moving too slow, while the directors daughter was doing little to none compared to what we were doing. Since she was the directors daughter her inability to do her job was overlooked. On more than one occasion I had walked into the bathroom to find feces and or a resident sitting in the dark screaming for help. If you love your family and want to make sure they receive the best care they can I would highly suggest not bringing them here. There was staff members that worked there that did amazing jobs but the lack of care by the remaining employees over shadowed their work.

  • TheObsidianSoldier_ Rebirth
    ★★★★★ 9 months ago

    I think it's sad that no one talks to my grandmother when she goes down to speak to others plus no one listens to here, they give her no privacy. She cries every time we go there because no one treats her right. The bed is plastic, she asks for things such as please knock on the door before coming in and what do they do, just walk in anyway. I think they need to raise new standards and what I've said is not even half of it. You guys really need to think about the way you treat others because in 20-40 years that could be you being mistreated.

  • Henry Singh
    ★★★★★ a year ago

    Exelent service great place for Seniors. Great food. Loving and caring staff.

  • Ashley Reitz
    ★★★★★ a year ago

    All of the Brookdale locations are exceptional in looks and care. I always enjoy the opportunity to work with someone from Brookdale. The staff is all very friendly and knowledgeable.


Other Information

AdminMs Diana Pagnotta
Licensed Beds136
Secured Beds15
Ownership TypeProfit-corporation
Primary TypeAssisted Living Residence
Sub TypePrivate Pay
Mailing Address

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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