Peaks Assisted Living Center, The
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Does Peaks Assisted Living Center, The, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 3.4 / 5.0 ★★★★★
Debbie Williams★★★★★ 3 months ago
My father was both on the Peaks side and Frontier Rehab side. He had just been released from the hospital after having issues related to congestive heart failure and c diff at 83 years old. He had a couple of falls during that time as well. He went to the Peak side while awaiting a room in Frontier to get help building up the strength in his legs. While he was at Peaks no one helped him get up to go to the bathroom even though his doctor let them know he was a fall risk. When we would get to the room he would be scooted all the way down in a very hard chair almost completely off the chair. And he said they would laugh when he asked for help! I do have to say things got better when he got to the Frontier side. They were helpful and treated him much more respectfully. If he had been at Frontier the whole time this would be 5 stars.
Corine Martinez★★★★★ 4 years ago
I have gone through the other posts and I must say I'm surprised! This is the worst place to put your loved one. My grandfather has been there a while now and he is left in his urine for hours, has gotten sores because of it. Have had several meetings with ADMIN. They do good for 2-3 weeks and back to the same old dirty ways! We are waiting for an opening at another location! This place and the staff are lazy and under trained! I worked at a nursing home years ago and it was not run the way this place is ran. I find it hard to believe that the positive posts are real.
Pam Ware★★★★★ 3 years ago
Congratulations to the staff and the management. They have worked very hard over the last 1 1/2 years. The building looks wonderful and the staff are back to delivering top notch care. I would now highly recommend The Peaks to anyone looking for a skilled nursing facility for themselves or a loved one.
iris vangogh★★★★★ 4 years ago
Here's a farce:"The Frontier Rehab Center is all about care and great customer service." Did you read this line published below by a nurse that works there? Are you impressed that staff has to give their own reviews? Their shifts rely on census, and that's why the "great customer service" comment. This nurse makes a great waitress and PR person, but is sorely lacking in nursing. Now a new DON is needed. But thankfully, they stopped spamming craigslist for their staffing requests. The elite administration team directs care from their offices and conference rooms, never considering staff taking direct care of patients. Management can't identify half the patients on the rehab. unit. Communication from the front line management team there is just another page in a book for employees to sign verifying their understanding of changes. This is the bright idea of the ADON. Daily threats, warnings, disciplinary actions and retaliation are what you can expect if you're an employee there. Who can work in that environment? When you want a private discussion with HR, the answer is, "I better ask my Mom" (who by the way, is the ADON). No wonder insulin is given to the wrong patient, IV antibiotics are mixed up with wrong patients, dosages are miscalculated, treatments are signed out but never done. These medication errors are rarely reported, because in the words of a nurse, "no one will do anything about it anyway." Supplies are controlled by a CNA, not billed to patients insurance, so therefore the facility never has items on hand and compromises have to be made in care. This is some type of "business management" that befuddles all supply contractors. This facility is vulgar and perverse in the way they treat employees, so don't think your family member is safe here. Do not be fooled by all the schmoozing that occurs before you're in this facility. You'll never have an opportunity to see that marketing person again. The administrator tells staff that unruly patients "just need candy.". Ooops, the administrator just "retired". Are you with me here? Why don't you ask why the previous DON, "stepped down"? Verify any of this with a floor nurse, if she's free from the daily disciplinary action of the day. Staff humiliation is a habitual routine here and it's nigh impossible to get the care you may expect. DON: Step up and find out why nurses are moving their carts away from the nurses station to avoid answering call lights and phones!! Or, step down and do MDS now that that RN has walked off the job. Healthcare workers(meaning MD's) say this place is "worrisome". The organizational failure to provide a fair working environment is clearly evident. When you put lipstick on a pig, this is what you get....
Marianne Andreano★★★★★ 9 months ago
|Admin||Ms Heather Marie Orback-stratton|
|Ownership Type||Limited Liability|
|Primary Type||Assisted Living Residence|
|Sub Type||Medicaid Certified|
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