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Northglenn Heights Assisted Living Community

  1. Assisted Living
  2. Colorado
  3. Northglenn Assisted Living Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Jill Riggin
    ★★★★★ in the last week

    My mom has been a resident at NGHAL and Memory Care for over 3 years. For more than a year she has been a resident of Memory Care. I cannot express how much I appreciate the staff at this facility. They are so kind, considerate and loving to the residents - it is obvious they really care about them! I'm usually met at the door by the Cody, the Director and Alicia, Toni and all the staff who care for my mom are so wonderful - I feel that mom is really taken care of and loved! The facility is always clean and mom's room is always neat and tidy when I visit. I would highly recommend this facility for Memory Care!

  • K Bro
    ★★★★★ in the last week

    We've been very happy with Northglenn Heights. Our mother started on the Assisted Living side and has since moved to Memory Care. Cody and his staff in memory care go above and beyond with their attention and care. We are so fortunate that Cody is there and he's quickly becoming a member of the family as he gets to know our mother more. We really feel he is just as concerned about her well-being as we are. We're very lucky to have him!

  • Sue Wagner
    ★★★★★ a month ago

    Our mother has lived in the memory care unit of Northglenn Heights Assisted Living since last September. We couldn't have chosen a better place for her to spend her last days. We opted for the facility because she would not have to ever leave and endure another move. What we didn't expect was the most wonderful, caring, loving group of people who make up the staff! It is obvious that they do not put on an act when her family is around because she opens her arms to them and her face lights up when they speak to her. They have become like family to us. Their hugs and tears for my mother are forever stamped on our hearts. Thanks to that facility for making her last days the best experience under the circumstances.

  • Terry donnell
    ★★★★★ 2 months ago

    I read some of these reviews and I'm stunned! My mother has lived in this facility for over 5 years. Yes, I do agree they went through a lot of directors & nurses. That is in the past. NGH has been newly renovated and it looks so new and attractive. A new Director was hired, Mike, and he is such a pleasure. He said from the start, he had an open door policy and he listens! He also will answer your emails quickly. Without going into a lot of detail, Mike was able to resolve a financial discrepancy that had been ignored for years, by a former resident. Mike took it upon himself to review emails & research the problem with a resolution that paid my friend a refund that should have been resolved years before. Mike has an ability to hire the most caring and loving staff. My mother is 100 years old & the staff treats her like she is their grandmother. Honestly, that's the kind of person you want to take care of your relative/s. There are NO harsh words ever from the staff. Every staff employee regardless of their job is so patient and kind! I wish I could list all the people who are so attentive to my mother but the list truly involves every department. I feel blessed that I can leave my mother in their hands. I would recommend NGH to everyone & I actually have.

  • Wendy McMahon
    ★★★★★ 3 months ago

    Words right now cannot express my feelings about Northglenn Heights. Thoroughly disgusted and disappointment comes to mind. It was nice and they talked a good story before mom moved in and the steady decline in NGH was truly evident. My mother was at NGH for about a year and 4 months, and if I had it to do all over again I absolutely WOULD NOT nor would I recommend this place to ANYONE!! In one year NGH went through 3 Executive Directors, at least 2 Business Managers, and 3 Nursing Supervisors, several "cooks" (and still the food my mother said is AWFUL!). The Care Staff is ready to walk out, and I was told that by one of them, but stay only for the residents but the care leaves a lot to be desired, and it is very clear in talking with them they are very unhappy and make in known to the residents. These are residents on fixed incomes and March 1st raised rent to $4,363.00 (on 1st level of care out of 3) from $4,095 a month and they by NO WAY get services and treatment that justify the cost. There are other places far better than NGH, trust me I found one!

 

Other Information

AdminMr Joe Detzner
Licensed Beds152
Secured Beds44
Ownership TypeLimited Liability
Primary TypeAssisted Living Residence
Sub TypeMedicaid Certified
Mailing Address
Branches1




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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