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Millcroft Assisted Living

  1. Assisted Living
  2. Delaware
  3. Newark Assisted Living Facilities
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Overall Rating 3.4 / 5.0 ★★★★★

  • D Kackley
    ★★★★★ 2 weeks ago

    My mother has just moved in at Millcroft, and we've both found the apartment and common areas to be pleasing and well-designed. Special recognition is due TaLibra, who went out of her way to satisfy my mother's special requests and was unfailingly friendly and courteous at all times.

  • noreen leptien
    ★★★★★ in the last week

    This facility is outstanding! My husband needed physical therapy after a short hospital stay. Not knowing anything about rehab facilities I was confused as to which one to choose. Of course I wanted the best for him,,,,,,,boy did get it!! The staff at Millcroftis wonderful, very compasionate and knowledgeable. The Social Director was amazing. He helped me in every way, from insurance to my husbands release. I just can not say enough about this facility. From the Physical Therapists, the Occupational Therapists, Speech Pathologist, nurses and aides I could not have asked for such experienced and wonderful people to teach and care for my husband. He might nothave been happy being here but he was certainly content with the care and therapy he was given at Millcroft. Thank you Mr Richardson, Angela, Ron, Eric, Jenna, Kimika, Zee and Dr. Sue and every one else who took care of my husband, you all are very special people!

  • Cindy Brice
    ★★★★★ 2 weeks ago

    Worst place EVER! No phones in the rooms. My mother is there for rehab for a fractured hip. Half the staff cannot speak ENGLISH and she has not been bathed for 4 days! Then they place her in a room with no tv. This place is HORRID and I am doing something about it!

  • Latrease Wales
    ★★★★★ 7 months ago

    I visit Millcroft on a weekly basis sometimes more depending on the circumstance and it is a beautiful building. Every time I walk into the building it's always very neat and clean. I am always greeted when I walk in and overall all of the staff are nice and friendly. The residents are also well engaged in activities etc which you don't see everywhere you go. I would have to say that Millcroft is one of my favorite buildings and I would definitely recommend it to anyone looking for skilled care or looking to move to Assisted Living or Independent living.

  • Helga Walters
    ★★★★★ 7 months ago

    I spent two weeks in Millcroft in 2017. Physical therapist are the best. They are really trying to get one back on one' s feet. Overall appearance was fine, little outdated when it comes to the decor of the rooms, too dark. Older people who have to spend the rest of their lives there, well, you better not. To get help from the nursing staff takes forever, when one realizes the age of the person asking for help. They cannot wait to get on or off the toilet, into or out of bed, etc. But they wait anyway. What else can they do. The meals are somewhat ok. The kitchen staff brings the meals and then one can try to eat it, remember, one is in there because one cannot do a lot of things, like reaching for a spoon, open a juice cup, etc. etc. The medical nurses are acceptable. Some know their job, some don't.The medical equipment that I needed was not available for the longest time. They do not have enough time to do more, seems like they are understaffed. The medical doctor, well he seems to walk the halls a lot without taking the time to get to know you. Patients who are there only for a short time are mixed in with the permanent occupants. Not good! I did see a lot of nice things, like the dining room, play and game rooms, nice sitting areas, nice outside garden and flowers. I understand that the funds to run a nursing-retirement home are probably very slim. I need to point out that one male nurse was the worst nurse I ever encountered in my life, I had to remind him that I was a human being needing help, that I had a name, and he was there to help me. He reeked of cigarette smoke which made me very sick to my stomach. Thankfully I was moved to a different room and did not have to encounter him on a daily basis. There was one nurse who went out of her way to help me. I thank her forever. These notes are not written by an "old hack" who lost her mind. I am a vibrant person who was close to death for almost a month. I needed compassion. But I was just another "old lady". Well I am not. Family members need to speak up and insist to improve the lot of men and women living there for a long or short time.


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