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Brookdale West Boynton Beach

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  2. Florida
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Overall Rating 3.6 / 5.0 ★★★★★

  • sara simes
    ★★★★★ 2 weeks ago

    I've been part of the Brookdale family for almost four years now. I came from another community that was previously Brookdale and it was for Independent Living. I can tell you that this has ALWAYS been one of my favorite Brookdales since I have started in this industry. The up keep and grounds on the outside of the community are wonderful, they offer 5 entrees for lunch and dinner and breakfast has 2 delicious entrees. The dining aspect alone is ran on a tight ship and I can say Karen does a great job and you can tell that she instills this is her dining staff! The staff does a great job on coming together , the endless support from Regional level in this community is priceless. Maitenance is constantly working within the community to keep the community beautiful, day in and day out . I really give it to them for the hustle they do. Different varieties of floor plans depending on your likes such as smaller kitchenette or larger ones, etc. Reasonably priced for the same thing a brand new community could give to you , plus a pool that is being renovated. The residents are very cognitive and active within the community. Memory Care is always full and has excellent bilingual staff who are very nurturing and active with the residents, my favorite part in Memory Care is the screened in porch and baby room. Everyone experiences Senior Living differently , how I may experience may not be the same as you would , the best way to experience something is to see it for yourself!

  • Denise Douglas
    ★★★★★ 7 months ago

    As a current employee and Director of our Memory Care unit I thought I would share some of the love I see going on daily. the Residents are happy and I see the staff treat them as if it were their own family. They know when the littlest thing is not right . the staff in memory care have all been there many years with the longest being 17 yrs. , this is important to keep things routine as possible. we have fun daily weather it is our weekly bus ride or music entertainment to things as simple sitting on our patio having coffee with a few residents .we like to promote their independence as the person they always were.

  • Moralande Joseph
    ★★★★★ 6 months ago

    I live in conneticut and I went to this facility for my mother who is in rehab. The community is beautiful as you walk into the lobby and its really clean. The sales lady there was so helpful and just put me at ease. She explained everything to me and got my mother assessed right away. The studio was all she needed and the upgrades are nice. My mother needed more of a nursing home setting which i was disappointed about but this location is worth visiting

  • Marilyn Lebo
    ★★★★★ 2 months ago

    My mother died as a result of their negligence almost 2 years ago. They were supposed to test her for a uti which they never did. I told the wellness director I wanted one done and she said she'd have it done. I asked them for 3 weeks and kept putting in requests for them to have it done. Ultimately they called me to tell me she was not taking her pills and they had to send her to the hospital. This was to cover their a... When she arrived at the hospital her mouth was filled with oatmeal that they kept stuffing in her mouth. The ER doctor said she could have suffocated. Her white blood count was 28. 10 is the high. She was septic and her limbs were swelling. They were cleaning out oatmeal from her mouth for two days because it had collected in pockets in her throat. I went to the director Brandon Bronstein at the time (they had over 5 directors while she was a resident) and he said he'd find out why the head of wellness (Crystal Messerole who is no longer there.) didn't have it done. I also asked him about a fall my mother had two weeks prior that resulted in them sending her to the hospital for a scrape on her cheek which no one could give me any information on. He promised to call me the next day with the information. He called me 4 days later when my mother was in hospice to tell me all my mother had in her mouth was oatmeal. He never said why no test was done or information about her fall. I had kept records of all conversations pertaining to my mother. The only reason for the 1 Star was because their were 2 aids there who took good care of my mother in memory care. When they were not there my mother sat in full wet diapers that dripped on the floor. They were understaffed once Brookdale took over from Emeritus. Ask them about a new resident who managed to get into the day room and jump off the balcony. They were more interested in the aesthetics of the memory care. They rearranged everything and replaced furniture that was a year old. They created some kind of respite room in what used to be part of the dining room. None of the residents used it. My mother was a resident there for six years. The first 4 under Emeritus we're fine. The last 2 under Brookdale not fine. My advice is to find some other place to put your loved one.

  • Loidy Colon
    ★★★★★ 7 months ago

    I can personally say the Business Office is ran well! We make sure that our residents feel that their personal financial matters are taken care of. As the current Business Office Manager, I make it priority to answer voice messages, emails and letters sent by residents or their family member in a timely manner. Come visit our community, I'm sure you will fall in love with it!


Other Information

License Number9384
License Effective Date2013-08-01
License Expiration Date2015-07-31
Facility TypeAssisted Living Facility
Mailing Street8220 Jog Road
Mailing CityBoynton Beach
Mailing StateFL
Mailing Zip33437
Mailing CountyPalm Beach
License StatusLicensed
OwnerSummerville 15 LLC
Owner Since Date2005-08-01
Facility AdministratorBobbi Mace
Profit StatusFor-Profit

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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