Brookdale Pointe West
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Does Brookdale Pointe West, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 3.3 / 5.0 ★★★★★
Ourania Lardas★★★★★ 2 weeks ago
This is my first on line review. I had to use my daughter's review post because I am not tech savvy. My mother developed dementia and we could no longer take care of her at home. We looked at several places before we picked Brookdale and we have been so happy with our choice. The administrative staff is great in answering our numerous questions. They have always promptly returned all calls.The true heroes are the staff. They work non stop, getting my mother up. dressed and fed. They wash her and change her pull up numerous times throughout the day. They keep her engaged. Last week they even had a "pool party "for the residents. Every time I go and visit, they know who I am and who I am visiting. They know exactly where my mother is and tell me how her day has been. Words alone can not express how happy and lucky I am that my mother is at Brookdale.
Andrea Thackxton★★★★★ a month ago
Very clean community! The staff is excellent and really show that they care about the residents. The residents are all happy and lively! Would definitely recommend this community to everyone!
Ja Williams★★★★★ 4 months ago
WORST place to work !!!!! I wouldn't recommend a FLY here .. co workers MESSY AND LAZY . Drunk employees and nasty dinning services!!! Residents fall and they cover it up . Workers come to work drunk and they KNOW about it and sweep it under the rug . No takes the blame for anything !!!! Nurse KNOWING left 1 employee in building on New Years because she didn't want to miss being with her husband ! (ALWAYS SUPPOSE TO BE 2 PEOPLE IN BUILDING) ! Activities Director LAZY AND ALWAYS ON A CIGARETTE BREAK , NEVER do ANY activities with residents ! Just sit them in front of a computer screen and play this GOD AWFUL MUSIC ! Residents are barley changed or treated with respect or care they need ! Nurse STEALING RESIDENT PAIN PILLS ! 1 resident has a urine bag , NEVER EMPTIED nor do they wipe when resident poop (all in their vagina) !!!!!! It's horrible !!!!! And check the closet on D hallway ( the stash of whiskey is in there "IF" they haven't found a new hiding spot ? take your love ones SOMEWHERE ELSE !!!!!
karen mcelroy★★★★★ 5 months ago
I wish I could give a negative rating, they don't deserve 1 star. This place looks great when you walk in, but beware of leaving your loved one here! They don't change their depends, Every time I went in to check on my mom her depend weighed 10 pounds, guess thats why she had such a bad UTI it turned septis. O, not to mention that after I had been out of town for a trip only to return to my mom smelling so badly, I ask a nurse to check her chart to tell me when she was showered last...12 days!!!What!!! Many times I was in and her sheets smelled liked urine, I took them home with me to clean after that happening to many times. I only left my mom in here 2 months, that was 2 months to long. She passed away 2 weeks after I got her home. I regret so much every putting her in here! DO NOT put your loved one in this place! This place should be shut down!
Riley Grinnell★★★★★ 2 months ago
I found the residents very happy and well cared for.
|License Effective Date||2013-09-21|
|License Expiration Date||2015-09-20|
|Facility Type||Assisted Living Facility|
|Mailing Street||6101 Pointe West Blvd|
|Owner||Brookdale Senior Living Communities Inc.|
|Owner Since Date||2003-01-23|
|Facility Administrator||Stephanie Pierson|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.