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Crystal Gem Manor Alf

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Overall Rating 2.3 / 5.0 ★★★★★

  • Grace Bailey
    ★★★★★ 3 months ago

    I am so impressed by the caring works of the over- night staff. These women clean up the floors residents messed up during the day. They answer each and every whistle blower (which is quite a few) . Plus they are friendly, helpful, cheerful and change residents all night long only to begin waking residents who need a high level of assistance to get changed, dressed, groomed and transported over to the dining area for the first meal of the day. Our night staff are "angels of mercy". Thank you 11 to 7 . Love and appreciate you all.

  • Mystery Girl
    ★★★★★ a month ago

    Some rather disturbing incidences have been occurring at this particular facility. When I checked their licencing status mid August it was expired & "pending" renewal. The staff being now overseen by a Polly Sheppard has a way of convincing residents to take full controll of their funding & finances without the familys knowledge. Then when the resident needs or wants anything they go without being told " your out of money OR corporate will send you a check" Look out for your loved ones please. People like Polly Sheppard, Alicia, Jenny, & Michelle have zero professional skills on the phone & in person. They need to be held accountable for their actions. The facility is susposed to be a home for people who need help not a living HELL.

  • Nacoma Adams
    ★★★★★ a week ago

    Would not recommend this place to anyone! It's unsafe, unclean, uncaring, dangerous to your health and safety. Only a very small number of staff actually care for the residents. Very unprofessional.

  • Bekah Cook
    ★★★★★ 4 months ago

    Staff in previous shift are lackers because they don't do what the supposed to do and the next shift have to do what they didn't do. Not good with training new people. New people don't get treated right and get set up for a failure. Residents have no activities during weekends and that's not right because they get bored easily.

  • Stacey Smith
    ★★★★★ 2 months ago

    Love this place I love working here and the people

 

Other Information

License Number10687
License Effective Date2013-12-04
License Expiration Date2015-08-01
Facility TypeAssisted Living Facility
Mailing Street10845 West Gem Street
Mailing CityCrystal River
Mailing StateFL
Mailing Zip34428
Mailing CountyCitrus
License StatusLicensed
OwnerDos Of Crystal River Alf/LLC
Owner Since Date2005-04-04
Facility AdministratorMichelle Murphy
Profit StatusFor-Profit
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