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Brookdale Deer Creek

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Reviews
Overall Rating 1.5 / 5.0 ★★★★★

  • Francis Collins
    ★★★★★ 5 months ago

    A terribly run community. Brookdale will take care of your family member in a manner that is convenient for them not out of awareness or attention to his or her needs. No communication and no support from staff. Billing and invoicing department has no clue, I moved my mother out after one month and her it is 2 months later and I am receiving invoices with credits, then receiving a check, which I deposited, then they preceded to cancel which cost ME $30 and know receiving a bill with a $250 late fee. I try to call to work out the situation but the director MATT is too busy to field my call or return them. BRING A BROOM THIS PLACE IS A MESS. They lied to us straight faced on our community tours. Stay away.

  • Diane Bradley
    ★★★★★ a year ago

    We first moved our mother in when this facility was run by Emeritus and it was wonderful. When Brookdale purchased it and took over it went downhill immediately. The quality of the food went downhill. The staff was let go and not replaced. And the monthly rate increased. Phone calls are not returned from staff. Definitely sub par for the enormous amount of money spent monthly on one room, and no extra care. The only star of this show is Bruce, the event coordinator, who was an Emeritus employee that they kept on.

 

Other Information

License Number9401
License Effective Date2013-08-01
License Expiration Date2015-07-31
Facility TypeAssisted Living Facility
Mailing Street3131 Elliott Avenue
Mailing CitySeattle
Mailing StateWA
Mailing Zip98121
Mailing County
License StatusLicensed
OwnerSummerville 17 LLC
Owner Since Date2005-08-01
Facility AdministratorLawrance Saunders Mankoff
Profit StatusFor-Profit
Url




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