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South County Mental Health Center

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  2. Florida
  3. Delray Beach Assisted Living Facilities
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Overall Rating 2.4 / 5.0 ★★★★★

  • IE IE
    ★★★★★ 3 months ago

    I didn't have such a good experience in the beginning with this facility. I could write about the bad and it is quite bad, however this facility redemed itself with a few of other employees. I'm going to start of with Michelle in outpatient care, building A. She went above and beyond for me to make sure I was taken care of. She did all my paperwork for me and was talked to me like we were old friends. She has been there 14 years and you can tell she loves what she does. She got me an appointment same day and within 10 mins with Dr. Sham. Dr. Sham was thoughtful and very considerate of my diagnosis and went over detail over my treatment plan. I just want to say that the facility may have issues like any business, but there are caring people there.

  • John Sanders
    ★★★★★ 3 months ago

    The staff in general were very nice and helpful considering the attitude of some of the patients, and the volume of patients they have to process daily - I will not leave a comment about a certain Doctor - enough said about what I thought of them in having me sign a blank paper about meds and filing it in later, like signing a blank contract and we will fill in the blanks later - very unethical. I was under the impression it was for the meds I was currently on - I was threatened I would be there forever if I did not take meds I knew I should not of been on by the Doctor mentioned above. I will not post her name out of privacy of records. My primary care physician even wonders why they had me on them. My polarized sunglasses got misplaced from a visitor not being allowed to give then to me - I called back and the staff even went to supervisor level to try and find them so I would not have to replace a $15 item. The staff I dealt with were very accommodating considering all the rules they had to follow just to try and locate them. They had no luck finding them, but did not ignore me. Considering all in all, I have been in worse places, thus the 5 star rating.

  • phuoi trinh
    ★★★★★ a month ago

    The most disgusting and disturbing place. They have children running the place. The food is inedible!

  • Rebekah Yeckting
    ★★★★★ 5 months ago

    Severely disappointed with the customer service with your organization. I am required to sign a consent form for my son in order to have him remain eligible for his health insurance. I've made multiple attempts at contacting the office regarding having the forms faxed or emailed to me due to my limitations for commuting, yet to no avail. Finally, someone reached out to me, but in a rude manner with an attitude that suggested that I was wasting her time. I'm a concerned and desperate parent frustated and running out of options...

  • Gerald Burton
    ★★★★★ 6 months ago

    Totally incompetent. No help at all would be better than subjecting a patient in need of help to this facility. It would be a big setback.


Other Information

License Number10301
License Effective Date2015-05-16
License Expiration Date2017-05-15
Facility TypeAssisted Living Facility
Mailing Street16158 S Military Trl
Mailing CityDelray Beach
Mailing StateFL
Mailing Zip33484
Mailing CountyPalm Beach
License StatusLicensed
OwnerSouth County Mental Health Center Inc.
Owner Since Date2005-03-04
Facility AdministratorKaryn Green
Profit StatusNot-For-Profit

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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