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Calusa Harbour

  1. Assisted Living
  2. Florida
  3. Fort Myers Assisted Living Facilities
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Overall Rating 4.4 / 5.0 ★★★★★

  • Elizabeth D'Onofrio
    ★★★★★ a month ago

    I must say that since the new Director Jim was hired things have been better. Still some major communication problems. If you choose Calusa Harbour for your loved one, please know that you must keep up with what goes on there. It's not enough to just let them take care of your loved one from afar. Still not the 5 star residence they say it is but it takes time to implement all the changes needed. Since my last review my family has hired Annalee from CareRight! It really helps if someone not connected to the family comes in and understands your concerns. They seem to listen to someone that has many clients she can refer their place too. After posting the review here that I just edited, my concerns were finally addressed. Although the billing person Aimee in Skilled Nursing lied to Annalee about not knowing whom to send the bill too. I had talked to her so many times and even talked to their collections on where to send it. I hope now things will be straightened up there too. They need to understand that snail mail is not the way to go these days. Copies should always be sent by email to the payee.

  • Melissa Speciale
    ★★★★★ 3 months ago

    I have known residents of Calusa Harbor and have had professional relationships with employees for many years. The residents are happy and social and make friends easily. The staff are caring and kind. Many times I walk into Calusa Harbor to see many residents and staff interacting, smiling, and laughing. Besides all of the wonderful observations above you truly can't get a better view than the views at Calusa Harbor. My impression of Calusa Harbor is that it's for all types of people and serve many levels of care for people in a dignified, caring approach. They for sure get a 5 star rating from everything I see and observe each and every time I am there!

  • Anony mous
    ★★★★★ 3 months ago

    Your loved one is seen as a dollar sign here. Not a person, not a parent, not a veteran. Never had a problem with nursing staff, although communication could be improved. The business office in particular has no problem hand delivering a bill to the patient in their room, even if they are barley lucid assuming it will make it's way to the payor or that they are even coherent enough to realize where they are. Aimee in business office has no "business" working with the public. Has no problem threatening to release the patient. Downright rude. If you cannot deal with the sick and elderly, you should not be working with them. Shame.

  • Amanda Barton
    ★★★★★ 4 months ago

    Wonderful, helpful and knowledgeable staff :-) Very clean and well kept with stunning water views!! The residents all seemed very happy and social. The place is stunning! Impressive staff retention- speaks volumes for the organization as a whole!!!

  • Marcus Willis
    ★★★★★ 3 months ago

    Great, helpful, and beautiful staff. Very clean and well kept facility

 

Other Information

License Number6066
License Effective Date2014-10-01
License Expiration Date2016-09-30
Facility TypeAssisted Living Facility
Mailing Street2525 E. First Street
Mailing CityFort Myers
Mailing StateFL
Mailing Zip33901
Mailing CountyLee
License StatusLicensed
OwnerSnh Se Tenant Trs Inc.
Owner Since Date2012-06-29
Facility AdministratorErik Easton
Profit StatusFor-Profit
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Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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