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Calusa Harbour

  1. Assisted Living
  2. Florida
  3. Fort Myers Assisted Living Facilities
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Overall Rating 4.4 / 5.0 ★★★★★

  • Melissa Speciale
    ★★★★★ 2 weeks ago

    I have known residents of Calusa Harbor and have had professional relationships with employees for many years. The residents are happy and social and make friends easily. The staff are caring and kind. Many times I walk into Calusa Harbor to see many residents and staff interacting, smiling, and laughing. Besides all of the wonderful observations above you truly can't get a better view than the views at Calusa Harbor. My impression of Calusa Harbor is that it's for all types of people and serve many levels of care for people in a dignified, caring approach. They for sure get a 5 star rating from everything I see and observe each and every time I am there!

  • Elizabeth D'Onofrio
    ★★★★★ a month ago

    Don't ever complain about their care if you want your parent to continue to live there. Yesterday I found my father on his bed in a very uncomfortable position since he had fallen and hurt his back. He asked for help to move him into a more comfortable position since he couldn't move himself. He is in assisted living so I pushed his call button and we waited, waited and waited. Finally 30 minutes went by so I went to the nursing station where the aid said she just got to work and hadn't checked her buttons yet, and that I should go down to the wellness center to get the records of the calls if I was concerned. So down I went to the ground floor and told them my concern and asked to see a printout of the number of times my father called and the response times. A nurse blurted out that my father doesn't use his call button when he should so I told her well when he does it takes so long for anyone to respond that he forgets why he calls and gets up himself without help and has been falling. I also told her that I pushed the button myself and here I am 30 minutes later since no one showed up. So another person checked the computer and told me it was called at a certain time and was responded to 10 minutes later. I told her it was wrong because I pushed the button myself and sat and waited right there with him for 30 minutes and still no one had responded. Then she pointed out that the computer time was wrong on the desktop. What? And who reset it if no one came? She didn't have the answer so she sent me to the administrator Eric Eaton who after having me wait 30 more minutes to meet with me, told me that he is going to file a 45 day vacate notice since he can't do anything for my dad. What? So because I complained they are throwing my dad out and calling the pound on his cat if I don't take the cat with me immediately. Even though we pay for him to have his pet and I take care of the cats needs every other day. Guess what? After another half hour of trying to find someone to listen to my concerns and returning to my father's room he was still not taken care of. This is a review from a relative that is actually there every other day and sees the problems they have. So if you entrust your loved one in their care please visit often. There are many problems with the communication at Calusa Harbor that won't be dealt with but just hidden behind closed doors. When you open that door your loved one will be without a home because they said so and there is nothing you can do. My family pays over 5000 a month for level 2 care so we can be assured that our parent is taken care of since we all still work. Having to take time off work to be there because of constant problems arriving is something that I had not planned on when paying for care.

  • Anony mous
    ★★★★★ a month ago

    Your loved one is seen as a dollar sign here. Not a person, not a parent, not a veteran. Never had a problem with nursing staff, although communication could be improved. The business office in particular has no problem hand delivering a bill to the patient in their room, even if they are barley lucid assuming it will make it's way to the payor or that they are even coherent enough to realize where they are. Aimee in business office has no "business" working with the public. Has no problem threatening to release the patient. Downright rude. If you cannot deal with the sick and elderly, you should not be working with them. Shame.

  • Amanda Barton
    ★★★★★ a month ago

    Wonderful, helpful and knowledgeable staff :-) Very clean and well kept with stunning water views!! The residents all seemed very happy and social. The place is stunning! Impressive staff retention- speaks volumes for the organization as a whole!!!

  • Marcus Willis
    ★★★★★ a month ago

    Great, helpful, and beautiful staff. Very clean and well kept facility

 

Other Information

License Number6066
License Effective Date2014-10-01
License Expiration Date2016-09-30
Facility TypeAssisted Living Facility
Mailing Street2525 E. First Street
Mailing CityFort Myers
Mailing StateFL
Mailing Zip33901
Mailing CountyLee
License StatusLicensed
OwnerSnh Se Tenant Trs Inc.
Owner Since Date2012-06-29
Facility AdministratorErik Easton
Profit StatusFor-Profit
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Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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