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Five Star Premier Residences Of Hollywood

  1. Assisted Living
  2. Florida
  3. Hollywood Assisted Living Facilities
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Reviews
Overall Rating 4.6 / 5.0 ★★★★★

  • Kimberly Maresh
    ★★★★★ 3 months ago

    Incredible customer service and living experience. My mother in law recently moved in to this community. From the first time I spoke with a sales associate on the phone I was amazed with the level of customer service in comparison to other Hollywood senior living centers. The sales team took time to listen to our and my mother in laws needs. They gave suggestions on steps we could take to help her mentally, physically and with navigation insurance and medicare. Then, when it was time to visit, they sat down with us and listened again. Never once did we feel rushed or not cared for. On our tour, a resident came up to us and told us how much she loved living there. It was completely unsolicited, and I could see the resident was genuine. The property is secure as well which also gives us peace of mind. Within the first week of living there, all the supervisors and key employees visited my mother in law to see how her move was going and to offer assistance. We are lucky enough to live nearby but if you are moving a parent or family member to this facility and you are from out of town, you can rest freely knowing they are in excellent hands!

  • Sandra Bernstein
    ★★★★★ 2 months ago

    I cannot say enough about the outstanding care at Five Star Premier Residences of Hollywood. My mom, Jessica, moved into Five Star in 2012, soon after my dad passed away, and has felt "at home" since day 1. She started in independent living and has since moved to assisted living. I can't thank the management and staff at Five Star enough for all that they do for the residents. From the management and sales teams to the nurses, aids, receptionists, and other support staff... everyone has been amazing. Have to mention the food staff as well... the food and service are top notch. My mom is so happy and very comfortable there... in her aging years. It is so nice, especially with her health and memory issues, not to have to worry about her during the day. I should also mention that the best care was given to the residents during Hurricane Irma. Their preparations and backup plans... and onsite dedication of the staff and management during the storm... were amazing. Constant communications between Five Star and the resident families eliminated a lot of the concerns we had before and during the storm. In fact, when we saw my mom the day after the storm, she acted as if nothing happened... lol! The residents were well cared for. The residents at Five Star are always treated with respect and love. We know my mom is always in good hands. My family and I really appreciate it. Thank you Five Star!!

  • Gail Botta
    ★★★★★ 9 months ago

    My mom has been living at 5 Star for 3 years and loves it. She has made many new friends and become involved in the many activities offered. She has always said the staff is friendly, caring, and professional. That became evident during the recent preparations for Hurricane Irma. As a family member living in another state, I received numerous e-mails from 5 Star explaining their precautions and plans for dealing with the storm. My initial worry for my mom was turned into assurance that she would be OK. For the duration of the storm, 7 administrators and a number of health aides remained at 5 Star to oversee and care for the residents' needs. They are to be commended for their dedication and commitment to the residents. They did a wonderful job. 5 Stars for 5 Star!

  • Larry Arem
    ★★★★★ 9 months ago

    My mother has been a resident for nearly four years now having started in independent living and now residing in assisted living. She has been well cared for and is very happy at Five Star. She appreciates the atmosphere, the choice of activities and the caring attitude of the entire staff. My brother and I live out of town and Five Star has made it possible for my mother to stay in South Florida near her sister and friends. While they have always been great, we appreciate the efforts during Hurricane Irma when dedicated staff stayed at the facility (which lost power) to keep the residents safe and sound through that difficult period. They had a back up generator and detailed plans for the emergency. This challenge was a chance for them to shine.

  • June Taylor
    ★★★★★ 3 months ago

    Five Star Residences of Hollywood is the best place for retirement living. Spacious apartments, excellent meals, luxurious surroundings, varied activities and most of all caring staff is what is offered at this community.

 

Other Information

License Number5622
License Effective Date2013-12-15
License Expiration Date2015-12-14
Facility TypeAssisted Living Facility
Mailing Street400 Centre Street
Mailing CityNewton
Mailing StateMA
Mailing Zip02458
Mailing County
License StatusLicensed
OwnerSnh Se Tenant Trs Inc.
Owner Since Date2011-12-15
Facility AdministratorCarla Ann Lehman
Profit StatusFor-Profit
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