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Brookdale Southside

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Overall Rating 3.6 / 5.0 ★★★★★

  • David Owen
    ★★★★★ 2 months ago

    Not the place for my folks. After 5 years of seeing the place go downhill, we finally moved them out.

  • Nell
    ★★★★★ 9 months ago

    This is a nice place for elderly where they can have normal social life and get to be taken care well. Employees are always on smile and well mannered.

  • Carol Shutters
    ★★★★★ 2 years ago

    I have a loved one at this facility. Overall I think they are receiving adequate care. Currently, the service and cleanliness of the dinning rooms is substandard. While this is my opinion, there are concrete and undeniable instances of poor quality. Missing condiments on the table - the often disabled population must get up to retrieve lemon, sweetener, proper silverware. Presentation of menu; tattered and food stained. Accuracy of request - Not getting the residents orders right Lack of staffing and supervision - while residents are asking for assistance, drink refill, correcting of wrong orders; several staff were sitting and chatting. Dirty dishes and used glasses remaining on the table - very unappetizing! At this time in this populations lives, eating is one of the few pleasures left. This facility should make meal time special.

  • Carole Sandman
    ★★★★★ 2 years ago

    Not enough personal attention for moderate to advanced Alzheimer's patients (Clarebridge Unit).

  • Patricia Schade
    ★★★★★ a year ago



Other Information

License Number7464
License Effective Date2013-09-20
License Expiration Date2015-09-19
Facility TypeAssisted Living Facility
Mailing Street9601 Southbrook Drive
Mailing CityJacksonville
Mailing StateFL
Mailing Zip32256
Mailing CountyDuval
License StatusLicensed
OwnerAmerican Retirement Corporation
Owner Since Date2014-11-18
Facility AdministratorBethany Marie Johnson
Profit StatusFor-Profit

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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