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Brookdale Southside

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  2. Florida
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Overall Rating 3.5 / 5.0 ★★★★★

  • Robert Hendrickson
    ★★★★★ 3 weeks ago

    I visited looking for a place for my senior parents in-law. I was impressed by atmosphere and quietness of the grounds. A tour of the 3 types of independent living apartments showed good care of the building and facilities as well as willingness to work with the occupants on flooring etc. The staff seemed very pleasant, professional and instructive. We sent a contract to our loved ones for inspection. The facility is also very convenient for us.

  • destiny schleuter
    ★★★★★ a week ago

    I worked at this facility for a little less then a year. My original boss quit due ti family matters and left a new boss who didn't know his ass from a hole in the ground. The new boss left us high and dry with no help when we were shorted staff constantly. Myself along with other employees where treated very badly. They use fooddye in some foods to make them look freash or flavorful to save money. This place is despicable. I'm currently trying to get a job and until I get the reference from this place they won't officially hire me. I've been trying for a week to get the reference. Myself and my mother have both tried contacting Mrs. Linda Dow at this facility and left many messages and still are receiving nothing. This facility is a joke and waist of time. The employees are a joke. I honestly hope this facility gets shut down or that the owner finds more appropriate workers for his facility. When I first started working there it was great. Then my boss quit and we got a new boss and that's when the place started going down hill. Either way I will never bring my grandparents to any Brookdale facility. They deserve better.

  • Nell
    ★★★★★ a year ago

    This is a nice place for elderly where they can have normal social life and get to be taken care well. Employees are always on smile and well mannered.

  • David Owen
    ★★★★★ 5 months ago

    Not the place for my folks. After 5 years of seeing the place go downhill, we finally moved them out.

  • Carol Shutters
    ★★★★★ 2 years ago

    I have a loved one at this facility. Overall I think they are receiving adequate care. Currently, the service and cleanliness of the dinning rooms is substandard. While this is my opinion, there are concrete and undeniable instances of poor quality. Missing condiments on the table - the often disabled population must get up to retrieve lemon, sweetener, proper silverware. Presentation of menu; tattered and food stained. Accuracy of request - Not getting the residents orders right Lack of staffing and supervision - while residents are asking for assistance, drink refill, correcting of wrong orders; several staff were sitting and chatting. Dirty dishes and used glasses remaining on the table - very unappetizing! At this time in this populations lives, eating is one of the few pleasures left. This facility should make meal time special.


Other Information

License Number7464
License Effective Date2013-09-20
License Expiration Date2015-09-19
Facility TypeAssisted Living Facility
Mailing Street9601 Southbrook Drive
Mailing CityJacksonville
Mailing StateFL
Mailing Zip32256
Mailing CountyDuval
License StatusLicensed
OwnerAmerican Retirement Corporation
Owner Since Date2014-11-18
Facility AdministratorBethany Marie Johnson
Profit StatusFor-Profit

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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