Contact Information10660 Old St. Augustine Road
Jacksonville, FL 32257
Phone: (904) 262-4600
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Does Wyndham Lakes, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 3.1 / 5.0 ★★★★★
Rebecca Matheny★★★★★ 2 months ago
I am so happy to have been asked to come back as the Executive Director. I am making positive changes and have a dynamic team who is happy to be in a positive workplace! We have residents who are smiling and are busy enjoying their life here at Wyndham Lakes. Wyndham Lakes is remodeled and is BACK to be a positive and beautiful community. Please come by and say hello!
Tricia Knox★★★★★ 2 months ago
Love the dining room staff and the great activities that my mom has to choose from. Food is served as if we were in a restaurant and it is really good. The employees are attentive and you can tell they enjoy their jobs
Debra Smith★★★★★ 2 months ago
Everything has been newly remolded and you can see that everyone is working hard to make it the best. The new Executive Director is wonderful and everyone is friendly and helpful.
Janet Darby★★★★★ 4 months ago
Stay away from this place!!! We have watched this place go from good to bad since Pacifica bought it. Yes they updated it but the care is horrible. My mother-in- law has been there for five years. She is in memory care and it was full when Pacifica took it over. Now it has 4-5 people in it. She does not get bathed. She had ensure down her neck for several days until I washed her neck. Half of her clothes have disappeared. Hospice is bathing her now. Her Walker has disappeared. No one knows where it went nor do they care. Before she went into hospice, they served her mashed potatoes, french fries that were cold and chopped chicken. No vegetables. If you ask someone a question they do not know. "I have only been here a week." If my mother-in-law had any amount of time left she would move out DO NOT PUT YOUR LOVED ONE HERE!!!!!!!!! We have had a conversation with Ms. Matheny with no improvement.
Mary Austin★★★★★ 7 months ago
I like the workers here. They are very kind. It is much better than it was, I am very happy with the new Executive Director. She is doing job. I want to go to the food chats so I can help plan the menu.
|License Effective Date||2013-11-01|
|License Expiration Date||2015-10-31|
|Facility Type||Assisted Living Facility|
|Mailing Street||10660 Old St Augustine Rd|
|Owner||Csh-Ing Wyndham Lakes Lp|
|Owner Since Date||2006-05-24|
|Facility Administrator||Matthew Heald|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.