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Wyndham Lakes

  1. Assisted Living
  2. Florida
  3. Jacksonville Assisted Living Facilities
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Overall Rating 3.1 / 5.0 ★★★★★

  • Rebecca Matheny
    ★★★★★ in the last week

    I am so happy to have been asked to come back as the Executive Director. I am making positive changes and have a dynamic team who is happy to be in a positive workplace! We have residents who are smiling and are busy enjoying their life here at Wyndham Lakes. Wyndham Lakes is remodeled and is BACK to be a positive and beautiful community. Please come by and say hello!

  • Debra Smith
    ★★★★★ in the last week

    Everything has been newly remolded and you can see that everyone is working hard to make it the best. The new Executive Director is wonderful and everyone is friendly and helpful.

  • Janet Darby
    ★★★★★ a month ago

    Stay away from this place!!! We have watched this place go from good to bad since Pacifica bought it. Yes they updated it but the care is horrible. My mother-in- law has been there for five years. She is in memory care and it was full when Pacifica took it over. Now it has 4-5 people in it. She does not get bathed. She had ensure down her neck for several days until I washed her neck. Half of her clothes have disappeared. Hospice is bathing her now. Her Walker has disappeared. No one knows where it went nor do they care. Before she went into hospice, they served her mashed potatoes, french fries that were cold and chopped chicken. No vegetables. If you ask someone a question they do not know. "I have only been here a week." If my mother-in-law had any amount of time left she would move out DO NOT PUT YOUR LOVED ONE HERE!!!!!!!!! We have had a conversation with Ms. Matheny with no improvement.

  • andy gardella
    ★★★★★ 2 months ago

    Met with Rebecca for the first time today and unfortunately it was about a situation that caused me some concern. I found Rebecca to be both personable and professional. She patiently listened to my concern, understood the problem and offered an immediate and permanent solution to the problem. I left with a smile on my face. Thank you, Rebecca. Keep up the good work.

  • Mary Austin
    ★★★★★ 5 months ago

    I like the workers here. They are very kind. It is much better than it was, I am very happy with the new Executive Director. She is doing job. I want to go to the food chats so I can help plan the menu.

 

Other Information

License Number5572
License Effective Date2013-11-01
License Expiration Date2015-10-31
Facility TypeAssisted Living Facility
Mailing Street10660 Old St Augustine Rd
Mailing CityJacksonville
Mailing StateFL
Mailing Zip32257
Mailing CountyDuval
License StatusLicensed
OwnerCsh-Ing Wyndham Lakes Lp
Owner Since Date2006-05-24
Facility AdministratorMatthew Heald
Profit StatusFor-Profit
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Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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