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Brookdale Naples

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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Gma D
    ★★★★★ a week ago

    Stay away! Our experience with this so called assisted living was a nightmare! Our mother was here , we came to see her on a regular basis. The staff couldn't tell me when she had a shower , or how often she had one. I made a permanent marker on her and applied a band aide and stayed away to see if someone would have showered her. Came back still there. She had memory issues. The staff would yell at her because she used the wrong utensil. I showed up she had a black eye no one bothered to call and tell me. She had plenty of uti's. She wasn't checked on a regular basis, or changed. When they gave her medication we found a lot of it in her room on the floor, behind her bed, dresser. I asked the nurse why when they give her meds that they stand and watch and have her stick her tongue out to make sure she swallowed. The list goes on! When your loved one sleeps a lot don't count on the staff to do a head count for any of the meals. If they are not there no one gets them up. If you complain it only makes it worse on your loved one. Also it's up to the facility when they feel your loved one needs more care you don't have a choice. You pay someone on top of what you are already paying or you move them to another floor and pay more and have less care. We moved her to another facility and it wasn't much better. We learned through this walk that memory care is a joke in Naples Florida! There needs to be tougher laws in memory care! This memory care is about greed. They miss the mark on care!

  • Kat
    ★★★★★ a month ago

  • God's Child
    ★★★★★ 4 months ago

  • Julie LeBriton
    ★★★★★ a year ago

  • Vai Dee
    ★★★★★ a year ago

 

Other Information

License Number9584
License Effective Date2013-07-16
License Expiration Date2015-06-27
Facility TypeAssisted Living Facility
Mailing Street770 Goodlette Road North
Mailing CityNaples
Mailing StateFL
Mailing Zip34102
Mailing CountyCollier
License StatusLicensed
OwnerArc Naples LLC
Owner Since Date2001-05-18
Facility AdministratorMichelle Villarreal
Profit StatusFor-Profit
UrlWww.Brookdale.Com




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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