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Seaside Manor

  1. Assisted Living
  2. Florida
  3. Ormond Beach Assisted Living Facilities
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Overall Rating 3.7 / 5.0 ★★★★★

  • Linda Schoonover
    ★★★★★ a month ago

    I would have rated 0 if able. My heart breaks for anyone who has to stay here. Management does not care about the residents. My mother was moved to second floor just a few days after she arrived( a year ago) She was hungry all the time so we constantly brought her snacks. There is inadequate staff. For those on the second floor, there are no activities. They are locked up with only tv. Usually I couldn't get through on the phone and to visit someone on the second floor you have to wait till someone is available to unlock elevator. On weekends often there is no one around to unlock the elevator or to care for the residents. They put my mother who is in her 90s with a woman roommate who stayed out till midnight and smoked in the bathroom. That lady complained of pain but as usual they disregarded comments from residents only to find out she was on verge of dying from cancer. I began asking for changes a year ago. Staffing is horrible. I have watched residents on second floor in physical fights and there is no staff to attend to any kind of personal issues. When I said something to head nurse I was told that they "meet licensing requirements." The best asdistants are burnt out and have left. I spoke with regional manager six months ago in the middle of one of their many transitions. Things remain the same. Head staff are some of rudest and disrespectful people I have ever met to family and residents. Please don't leave your family here and if they are there- find a different place. Our elderly are deserving of care and respect. There are only one or two staff on the second floor that care, the others are only there to collect a paycheck. This place needs to be shut down.

  • Emily Seaman
    ★★★★★ a week ago

    The ownership of this ACLF should be ashamed. In the several months my mother was a resident, they had a turnover of 4 (FOUR) administrators, only one of which was ever available to family members for the discussion of serious issues. When we placed mother there, the receptionist at the time (who left months ago and still has not been replaced; that's right...there is NO receptionist) told us that the quoted price was all inclusive. Period. My mother, who has mild, pre-senile dementia and for whom I have a Durable Power of Attorney and am Health Care Surrogate, was then brought in to sign the contract without my being present and told that she would have to pay an additional $375. per month, OVER the 'all-inclusive' price, just for them to hand her medication twice a day. They told us when she arrived that their bus would provide transportation for her to church, the bank, the doctor and several outings per month. Afterwards, the refused to take her to church or the bank and she missed several doctor appointments because their bus was "broken down." The only 'outings' ever provided were to Publix or a Dollar Store once a month. No outside social activities were ever provided. The place is in deplorable condition and bug infested. They tried to blame the problem on my mother's small dog; however, when we went to get mom to move her to a better place, her room was filthy and there were roach motels everywhere. There were literally 25-30 roach motels in her one room and it appeared NOTHING had been cleaned or dusted EVER, despite the fact that weekly housekeeping was to have been provided in the 'all inclusive' price. Even if a dog has fleas that has NOTHING to do with roaches. The place was understaffed from day one, the food was unappetizing and barely edible. Assigned seating was mandatory in the dining room, separating men from women, with NO EXCEPTIONS allowed. Any afternoon or evening when attempting to call, all you get is an unintelligible recording. No person to answer the phone or respond. Ever. Finally, there is an extremely surly, overbearing, elderly woman who is apparently a nurse, who actually "runs" the place. She is well past her prime (in her 70's) and SHOULD NOT be permitted to supervise other employees nor the number of residents who exist there. I do believe she tries her best but is simply in well over her head. She is rude to the point of being abusive to the residents and their families, assumptively due to overwork. I honestly believe she never bothered to read my mom's medical paperwork to understand her issues. Again, I blame ownership for all the issues at Seaside Manor. I would not ever recommend ANYONE take a loved one to live there. I only wish I could give them zero stars instead of one; unfortunately, however, you cannot leave a review without providing at least one star. 7/7/18 MY RESPONSE TO ADMINISTRATOR'S RESPONSE: LIZ: you are not telling the truth. My mother never met you as you were not even employed at Seaside when she left! I feel it is important to respond to your lies. Sandy was the Administrator there when mother moved in. She never spoke with mother or myself and always referred us and our issues to Monica who is unqualified as an administrator and rude. When Sandy left there was a short term interim administrator for about 3 weeks whose name escapes me and then Kristina (sp?) whose tenure was very short and who left about 2 weeks before mom did. Kristina was a wonderful person and did her best to address issues but was too understaffed to have an effect. I also got the feeling from her that ownership didn't give a damn or want to address any issues, so, get your facts straight. In your so-called "response," you never addressed any of the issues I brought up. The promises made and never kept. The isolation of the residents. The horrible food. The understaffing. The lack of cleanliness and care of the residents. The cold atmosphere. Nice try. I wouldn't let my dog stay at Seaside Manor for free!

  • Maria Theresa Ann
    ★★★★★ 9 months ago

    The staff is very wonderful , professional and friendly , helpful and accommodating . Everyone was very nice and thanked me fir being there . thanks for having me Vitas

  • Randy the rocker Richards
    ★★★★★ 10 months ago

    Me and my friend spent the weekend getting sucked up into a giant vacum. In a space ship with a history eraser button. I found this guy who seems like his brain has no intellagence at all.

  • Supernatural/Destiel's BiggestFan
    ★★★★★ a year ago

    My mom works here and this place is great.

 

Other Information

License Number8860
License Effective Date2014-11-30
License Expiration Date2016-11-29
Facility TypeAssisted Living Facility
Mailing Street26691 Richmond Rd
Mailing CityBedford Hgts
Mailing StateOH
Mailing Zip44146
Mailing County
License StatusLicensed
OwnerSeaside Manor LLC
Owner Since Date2012-12-01
Facility AdministratorBonnie Ronning
Profit StatusFor-Profit
Url




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