Brookdale Palmer Ranch
Overall Rating 3.1 / 5.0 ★★★★★
Jamie Maverick★★★★★ 3 months ago
The Rehabilitation Center has the most professional and caring staff. I was given a large private room and was given better care than I ever expected. The chef even came by to see if I was happy with the food. I was back on my feet and walking normally again in little more than a week. I highly recommend Brookdale.
Amanda Bright★★★★★ 4 months ago
An absolutely horrible building, typical for the absolutely horrible corporation. They do not take care of their employees, and even less their residents. I was a loyal employee for many many years. I ignored all the things I saw, foolishly thinking I was sticking it out for he good of the residents. My good will and good work ethic would prove to be my downfall. Take your loved ones out of this toixc environment. I was there the other day and overheard Kimberly Ceglia, the dining director, refer to her staff as F*#ck@rs. It's painfully obvious that what is going on here has nothing to do with helping people. It's about money. The corporate people will do whatever they need to to get some extra money in their pockets. Their turnover rate is absurd, and for a good reason. Brookdale hurts people for a quick buck. They are deplorable. If you love your relative, do not allow them to become involved with this facility.
Christopher G Man★★★★★ 4 months ago
Great staff, wonderful care. Extremely affordable for what they offer best bang for buck
Frank Nemeth★★★★★ 4 months ago
I was going to put in an application for the Maintenance department but after reading to reviews i will look elsewhere. Worked for this kind of Management before. Thanks for your reviews.
Maxi Bannister-Hall★★★★★ a year ago
Brookdale does not tolerate abuse of any kind. The staff are educated on what constitutes abuse and ways to report abuse before they are allowed any contact with our clients. They are also required on-going training throughout their employment. If this issue was brought to our attention I can assure you that it was dealt with. Doing rehab for longer periods of time can be detrimental to the resident. The healing process is unique to every individual. Our rehab department also has new staff, who are compassionate and knowledgeable. However, patients rights state that a patient may refuse service. I can guarantee that they were offered the ability to work with rehab, but if they refuse there is little we can do. We also have almost all new management. The new Executive Director is amazing and he is really doing wonderful things with the place. We have recently began remodeling all of our units and the place is looking great! We also recently hired a new Executive Chef. The residents are really enjoying their dining experience. We apologize that you were not pleased with your experience. We would love to show you the new Brookdale Palmer Ranch Community. Give us a call to schedule a visit.
|License Effective Date||2014-12-01|
|License Expiration Date||2016-11-30|
|Facility Type||Assisted Living Facility|
|Mailing Street||6737 West Washington Street|
|Mailing Street2||Suite 2300|
|Owner||Brea Palmer Ranch LLC|
|Owner Since Date||2006-12-01|
|Facility Administrator||Amy Jackson|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.