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St Augustine Plantation

  1. Assisted Living
  2. Florida
  3. Tallahassee Assisted Living Facilities
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Overall Rating 3.7 / 5.0 ★★★★★

  • Faye
    ★★★★★ 5 months ago

    My mother was a resident of St Augustine Plantation for over 4 years and the quality of care there has declined to a point that I no longer recommend the facility. The care-givers and nurses have good hearts but the administration is terrible showing neglect and lack of caring that simply can no longer be tolerated. I was beyond patient with the administration: my mother had been illegally restrained when we first moved in and I accepted the apologies and we moved on. But problems persisted - my mother was often dehydrated, requests for fresh fruit at meals to help with her hydration were ignored so that after a few months, I began to bring it myself. Even with me providing it in labeled, dated containers, it was often not served unless I was present at mesls. Mom suffered numerous falls, skin tears and injuries which often were undocumented. I watched other residents fall because they left with no supervision because the shift was understaffed. Ownership of the company changed three or four times in the last four years - improvements would be introduced and abandoned, training begun and stalled. Very high turnover of staff! The memory care director position is often unfilled while other staff members try to cover that huge responsibility while doing their own jobs. My mother had an unreported leg wound that was neglected and became horribly infected - the infection opened a stage 3 wound with infection half an inch away from the bone - an infection that 3 months later we were still fighting. For two years we have asked for shade in the garden for the memory care residents and keep having promises but nothing has ever been done. The outdoor furniture was donated by a family when the facilities chairs began falling apart and were not replaced. The problem is not the workers but the management. The facility is pretty but until the administration, not the ownership, is changed at the top, I urge you to avoid putting anyone you care for in the director's hands.

  • Debra Taylor
    ★★★★★ a year ago

    Our mom has been living at St. Augustine Plantation since October 2016. We are very pleased with the care she received her first few months in ALF and more recently in Memory Care. The entire staff is attentive and caring towards mom and our entire family which makes our visits quite pleasant. My husband and I live out of town and our phone calls to the Nurses Station to check on mom have been handled professionally and with genuine concern for her well being. We're glad to have found this home for mom.

  • Sonia Crockett
    ★★★★★ a year ago

    I last wrote a review of St. Augustine Plantation two years ago, when my mother had been there only two months. The review was positive and I'm happy to say that we are still positive about her living there. While there is high turnover in the caregiver staff, I think that's true in most ALFs. The caregivers are helpful and friendly and try to make the resident and family members happy. It's so comforting to have nursing staff there 24/7. I want to give special recognition to two nurses, Asya and Will, who have been there since my mother arrived in May 2015. Their compassion for and care of the residents is extraordinary. The administrative staff also work hard to meet the expectations of each family whose loved one resides at SAP. I know that this was the right choice for our family.

  • mark p
    ★★★★★ a year ago

    Management and nurses way to laid back. Don't care for the patience properly. Avoid if you want your parents or grand parents to live!!!!

  • Tammy Lee
    ★★★★★ 3 years ago

    After a long search and lots of research on Assisted living homes in Tallahassee, I chose St. Augustine Plantation as Moms new home. The facility is well managed, nurses are caring and efficient, and Mom loves it there. After moving her in 6 months ago, she seems to have gotten more social, plays bingo, made new friends, joins in on different "meetings" and discussions and goes on "outings" with other residents for a fun afternoon. I am impressed with her upbeat attitude and good progress as she is very happy and content in her new home. My brothers and I feel we made a great choice for her.


Other Information

License Number9149
License Effective Date2015-02-16
License Expiration Date2016-09-30
Facility TypeAssisted Living Facility
Mailing Street2507 Old St. Augustine Road
Mailing CityTallahassee
Mailing StateFL
Mailing Zip32301
Mailing CountyLeon
License StatusLicensed
OwnerTallahassee Operator LLC
Owner Since Date2014-09-30
Facility AdministratorMegan Griffin
Profit StatusFor-Profit

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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