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Brighton Gardens

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Peggy Rowan
    ★★★★★ 3 months ago

    My mother-in-law lives here. We love the staff-they are so personal and caring. It's also an attractive facility. We have joined her for meals here and the food is very good. But the staff is what really makes this place stand out.

  • Joy Chambers
    ★★★★★ 6 months ago

    Brighton Gardens of Tampa is a great facility. The staff is very patient and caring. Residents are given very personalized care and respect. The food is very appetizing and enjoyed by many residents. The activities are varied and interesting.

  • Crystal Welch
    ★★★★★ 3 months ago

    Were do I start. Don't fall for the pictures they show as mine show a much different side of things (REHAB Side) 1.) don't bring your loved ones good clothes . They will be ruined by the bleach or left in bags soiled . I brought it to their attention and was told they would look in to it . Nothing done. I have many pictures to prove my claims . 2.) always in someone else's clothes regardless if they fit or not. Some so tight it's left marks in the skin. I know because I've had to pry the items off getting there . CNA argued with me that it was her clothes because she put her name on the tag. Excuse me why are you arguing me when I'm telling you it's not hers. Just because you an employee put a tag on it doesn't make it hers . I personally put her name on the clothes brought in. 3.) they do not respond to call buttons and when they do decide to do so it's the all famous saying "I'll be right back" . Hour + will pass before you see someone and it's usually after you go looking . 4.) activity room ? What's that . The activities lady rolls them in there and lets them sit at the table with news paper thrown across the table half are asleep just sitting there . She doesn't engage with patients. 5.) CNAs standing in groups of 3 or more in front of people's rooms carrying their own private conversations and in Spanish and very loud. Multiple times I've gotten up and shut the door and am given dirty looks. 6.) when passing Sonia a CNA there at the Tampa land o lakes area location I smiled in passing and got a roll of the eyes . No smile or hello. When you ask her for anything she disappears or gives reason of why she can't . All around rude person to deal with. 7.) showers are to be twice a week that DOES NOT HAPPEN. I've had my own loved one and her roommate beg for a weekly shower . That's ONE shower and have to beg for it . That's horrible ! 8.) they will take items that are not theirs and use them for other people . Even sadly down to hangers I brought from home . WHY ? 9.) when in need of the bathroom you are at their mercy and if they don't come in time for whatever reason your loved one gets left in their soiled bottoms. To many times of me having to do it myself. 10.) cleaning the rooms ? For 3 weeks I watched and noted dirty used gloves from a prior patient here tossed in the corner along with part of a pull up .bathroom is always filthy with bowels on the toilet even after they have "cleaned it"I sit here and see the bed mattress has been soiled wondering how this will be handled . 11.) they do not communicate very well with each other far as reporting changes or needs of your loved one. 12.) patients are left randomly sitting everywhere asking for help and are ignored. 13.) feeding time at lunch I see some get left at a table struggling to eat that need help . This is supposed to be one of the best places to be ?? If that's the case I'm scared to walk in to another rehab center . I would never put her back here again and can't wait til release date . There are some very nice employees such as the young lady that works the front desk. There are a few employees such as Rhina and Chamel that are very pleasant to be around and the PT staff is always pleasant. I could keep going but I think I've said enough

  • Savannah Georgia
    ★★★★★ 5 months ago

    Excellent care provided by staff. Friendly and warm environment.

  • Edwin Mallette
    ★★★★★ a year ago

    This is for the rehab wing - they are Incompetent, slow, extremely poor communication. In general, the residents are kept in the dark. For instance, residents in pain ask for pain medications through the CNA, CNA goes checks with the RN, RN decides whether or not to provide pain medication and NO one goes to inform the resident that no pain medication is coming. I personally witnessed this multiple times. Melissa, the staff social worker, informed us that my mother could get a wheel chair through medicare - great! We don't have to purchase one. Said wheel chair would be available for discharge. Great! I thought. The night before discharge (two weeks after she told us she could get a wheel chair), Melissa informed us that my mother didn't have the right medicare insurance flags for Medicare to cover the wheel chair. This would have been PERFECTLY fine if she had informed us with even an extra day or two so we could make arrangements. By the time I got off work, etc, no wheel chair places were open. Discharge was at 10Am the next morning. Suffice it to say that even though insurance is paying these people's salary to do their jobs, do not expect them to. I gave them 2 stars because my mother came out alive, but generally they are pretty terrible and disorganized.

 

Other Information

License Number9610
License Effective Date2013-10-23
License Expiration Date2015-09-30
Facility TypeAssisted Living Facility
Mailing Street16702 North Dale Mabry
Mailing CityTampa
Mailing StateFL
Mailing Zip33618
Mailing CountyHillsborough
License StatusLicensed
OwnerSolomon Holdings I - The Triangle LLC
Owner Since Date2005-09-29
Facility AdministratorJoyce Kline
Profit StatusFor-Profit
Url




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