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Does Brighton Gardens, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 2.8 / 5.0 ★★★★★
Edwin Mallette★★★★★ 4 months ago
This is for the rehab wing - they are Incompetent, slow, extremely poor communication. In general, the residents are kept in the dark. For instance, residents in pain ask for pain medications through the CNA, CNA goes checks with the RN, RN decides whether or not to provide pain medication and NO one goes to inform the resident that no pain medication is coming. I personally witnessed this multiple times. Melissa, the staff social worker, informed us that my mother could get a wheel chair through medicare - great! We don't have to purchase one. Said wheel chair would be available for discharge. Great! I thought. The night before discharge (two weeks after she told us she could get a wheel chair), Melissa informed us that my mother didn't have the right medicare insurance flags for Medicare to cover the wheel chair. This would have been PERFECTLY fine if she had informed us with even an extra day or two so we could make arrangements. By the time I got off work, etc, no wheel chair places were open. Discharge was at 10Am the next morning. Suffice it to say that even though insurance is paying these people's salary to do their jobs, do not expect them to. I gave them 2 stars because my mother came out alive, but generally they are pretty terrible and disorganized.
snoop drogg★★★★★ 8 months ago
Well, I cant say much more than good things about that place. I don't know how it used to be since this was my dads first stay there 2 months ago. They have new management. So anyways, my dad had a bad wound and they were the only place that would take him at the time when he left the hospital. His diabetes was out of control too. He left in 4 weeks and wound had healed and was able to come back home and never had a problem there at all. He got his medication on time and food wasn't too bad. I ate there a few times myself. Now its not home cooking but his diet changed twice from regular to modified and they accommodated with no problems. From what I saw, they took more of the comprehensive patients then rehab up North Dale Mabry who I'm told just does mainly ortho stuff. I chose this skilled center because the staff are very hands on and willing to help with anything. call light response is usually less than 10 minutes. Could be shorter I think but when they are full, they are busy. Long story short, I was happy. I've heard horror stories about other places. At least that place didn't smell, was clean, and with only 40 something beds its more one on one and my dad never got lost in the mix of everything going on like some of the larger ones was kind of my mentality going in to it. they are short term not long term so they want to return to community with good outcomes. I'd bring him back if I had to again is all I can say. We felt like a family there.
Sue K.★★★★★ 10 months ago
Maybe the bad reviews are about their Rehab Facility and NOT the Assisted Living Facility?? Their Assisted Living Facility is the BEST! Besides the fact that many of their staff have worked there for over 10 years (slow staff turnover says a lot), the nurses and assistants are the best! My Mom was in 2 different ALFs last year and is now at Brighton Gardens "Reminiscence Care". It was important to my Mom that she feel like she has a purpose and so they allow her to help set the tables. They have allowed her to teach everyone how to yodel and got to lead the group in playing kazoos (I bought from Party store). She loves the staff, loves the food, and loves the live music every Sunday at 3pm. No place is perfect but these people are eager to help your loved one adjust.
Sherry Hodges★★★★★ a year ago
My mother was there for 3 days until I took her out ama. This place is under staffed and the food is inedible. What a horrible experience.
Bernadett Celene★★★★★ a year ago
I feel my brother was discriminated against by the mediator Sam. She is the go between who told them my brother needed "long term care" however, when we spoke, it was clear it was only short term rehab. Then twisted the words saying "well at some point in time he will need long term care"??? What does that have to do with now? What I felt was a very uncompassionate person. I am writing to medicare about this. No one has the right to make a decision like that when they have never met them and did not listen to a word I said. I'm glad he won't be going there.
|License Effective Date||2013-10-23|
|License Expiration Date||2015-09-30|
|Facility Type||Assisted Living Facility|
|Mailing Street||16702 North Dale Mabry|
|Owner||Solomon Holdings I - The Triangle LLC|
|Owner Since Date||2005-09-29|
|Facility Administrator||Joyce Kline|
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