Overall Rating 3.5 / 5.0 ★★★★★
Tee L.★★★★★ 3 months ago
Nice location, Beautiful surroundings. However the staff needs help. Don't expect them to respond right away. The are in need of continued education On many levels. Please don't get me completely wrong. There's a hand few staff member's that are nice. Especially in the PT department. Today I was shocked to see how unpleasant some of these caregivers were. I witnessed one caregiver tell another aide that she needed to watch her client as she was bumping in to people and the pole. The response to this young lady was with so much attitude. This tells me two thing's.. They're people who genuinely care about what they do and some are there to have a job. I wish i knew this young lady's name. This place isn't bad. I believe they need more customer service training and continued education.
L Martino★★★★★ 8 months ago
Stay away from Brookdale. Instead of having round tables for residents to eat together, there are tables where lonely residents sit by themselves. Sad. Blood pressure can be high and the nurses do not follow up with doctors or additional blood pressure readings. Nurses do not question unnecessary medications on the chart that should have been discontinued. Linoleum in room and bathroom rolling up and maintenance does nothing after complaining. Resident with a dog that is chewing all of it's hair off and they do nothing about the poor animal. Elevators have stopped and kept residents for 2 hours stuck. 300 residents have long waiting time for 2 small elevators for 12 floors. Air conditioners have problems with cooling the resident rooms and common areas along with hot elevators. Meals are not homemade and are processed junk from US Food group. Minimum activities to keep the residents happy such as outings outside the facility. Boredom for the residents. Better facilities with more attentive care elsewhere. Good luck!
K Kluteson★★★★★ 3 months ago
Unprofessional, poor management, never returns calls, housekeeping and laundry is a mess, elevators always getting stuck with residents trapped on them.
Ava Feldman★★★★★ 7 months ago
Priscilla Read★★★★★ a year ago
|License Effective Date||2014-11-30|
|License Expiration Date||2016-11-29|
|Facility Type||Assisted Living Facility|
|Mailing Street||4902 Bayshore Boulevard|
|Owner||Blc Tampa-Gc LLC|
|Owner Since Date||2006-12-08|
|Facility Administrator||Dennis P Profeta|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.