John Knox Village Of Tampa Bay
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Does John Knox Village Of Tampa Bay, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 2.9 / 5.0 ★★★★★
Fred Simano★★★★★ 2 weeks ago
Let me begin by saying the girls, sorry, Nurses that were helping my mother were very friendly, helpful and seemed to honestly care how she was. The food was pretty good according to my mother who is hard to please. The facility is on the older side and in need of updating, but it has been here for a while and sees a lot of traffic in the rehab side of the house. All things being equal, she received the type of care and help I would expect with the below exceptions. The physical therapists were informative and according to my mother helpful. Unfortunately, they could not bring her back to her condition prior to her fall. During her stay, she fell on the floor. My wife was contacted and told she had bruising, felt no pain and was ok. They left it at that. The following morning, I received a call stating that my mother was back from the hospital, was ok, and had a fractured orbital lobe. HOW were we not informed that she was taken to the hospital. On another fall she was injured by the person who caught her as she fell and tore her skin. This is common for her in her current state. She was treated and that was pretty much it, as far as we are aware or were told. With all that being said, her discharge process was a nightmare and just getting her to her dialysis appt was an issue not once but twice. Both time the cab arrived only to be told she wasn't there or no one answered the door. When we were told she was going to be discharged, we asked the social workers and several others that contacted us if we needed to set up transportation, getting a wheel chair and a myriad of other things. Each time we were told the nurses are handling it, Such and such is making the calls, the doctor needs to sign paperwork, etc. etc. etc. This went on for over a week. Finally, I receive a call that she is ready to be discharged and oh by the way we don't arrange transportation you will have to come and get her. For a week we tried to get documentation required to take her back to her ALF, and both we and the ALF were stonewalled. John Knox was to handle ordering a wheel chair, didn't happen. She was discharged with her remaining meds and told to contact her own doctor for care. Each and every time we contacted or were contacted by the staff, it was always the ALF's fault, The dialysis facilities fault, the transports fault. Horrible, ABSOLUTLY horrible to work with, just to get her discharged. I hope and pray she will not have to be sent back there for care. The Administrative side of the facility needs to be fully restructured. To many different people pointing to someone else as the problem and "taking care of it"! I'm pretty sure they all have my number and can contact me for further comment. Everyone was very apologetic when I was standing in front of them, again pointing at someone else, said they were sorry, the nurse has the paperwork, have a nice day.
Linda Breen★★★★★ 2 months ago
My mother was in assisted living at John Knox Village in Tampa. The staff on the 6th floor and activities personnel were attentive, compassionate, dedicated and responsive. I was very pleased with her care. The facility itself is somewhat dated, but the care is wonderful.
Shannon B★★★★★ 3 months ago
Please don't put your loved ones in this nursing home. They are always way understaffed & the patients aren't being cared for like they should because of that reason. I have reported them to the state several times so hopefully they will do something about this. The staff are nice & doing the best they can but when there's only 1 nurse & 2 CNA's for 43 patients there's only so much they can do. The management needs to hire more staff & have them on duty so that when a patient hits their call light they aren't waiting over an hour before someone can get to them. I honestly don't think management cares. It's so sad that I almost got up to help the other patients out while I was visiting my family member. Luckily we were able to move her to a better nursing home & she's being taken care of now but my heart is heavy & broken for the patients that are still at this place.
Charlene Simmons★★★★★ 2 months ago
They make u feel like they care at first then if your love one dont have good days all the time they put u out with a 2 day notice so hopefully you have a place for them to go and the service on 3rd shift is awful they do not get changed sit in it until shift over and if they are non verbal you better get a camera and no matter who u complain too they stick together thats y its so easy to get in there cause they have quotas to mert by putting everyone out by end of 21 days and use some kinda excuse to justify it and medicare and there on site doctor get it done
Maggie Fowler★★★★★ 2 months ago
My father went to the Med Center and left 24 days later in much worse condition than when he arrived. Never again will anyone that I care about be placed at John Knox!
|License Effective Date||2014-06-06|
|License Expiration Date||2016-06-05|
|Facility Type||Assisted Living Facility|
|Mailing Street||4100 E. Fletcher Avenue|
|Owner||John Knox Village Of Tampa Bay Inc|
|Owner Since Date||1991-05-06|
|Facility Administrator||Michele Capurso|
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