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Terrace Communities Tequesta

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Overall Rating 2.7 / 5.0 ★★★★★

  • Susan Slattery
    ★★★★★ 2 months ago

    I was delighted when I initially moved my mother into assisted living at Tequesta Terrace from Mangrove Bay. Tequesta Terrace's building is certainly physically nicer. They offer larger apartments and the interiors are well maintained. The dining room menu is certainly an upgrade over Mangrove Bay. And, the sales presentation is excellent! After less than a year, I often feel that no one truly wants to hear my concerns, whether regarding housekeeping, laundry, activities, etc. I don't feel 100% confident that care is managed as efficiently or thoroughly as possible. Sadly, the activities are stale and my perception is that few residents participate in the rote activities. My biggest disappointment is that I recently asked to hire an aide (at an increased monthly fee) to assist my mother to use the bath tub in the facility in lieu of the shower in her room. She prefers and is more comfortable in a tub. The tub was a bragging point in the sales presentation. I am now told a tub is no longer available for her use. I also requested to hire an aide (at an increased monthly fee) to brush my mother's teeth as prescribed by her very concerned dentist. I was told that they did not have an aide qualified to perform the duty of brushing her teeth. This is very concerning to me as teeth-brushing seems far less demanding than other duties required to assist the elderly. During the sales presentation, I was assured of Tequesta Terrace's higher accreditation -- I should have asked specifically what this meant and what duties could not be performed. I am now forced to hire an outside aide to brush my mother's teeth every morning and every evening, seven days a week. I can only imagine how many outside aides I may need to hire as my mother's ability to care for herself declines further. I had assumed that Tequesta Terrace would manage and provide care to keep my mother safe, healthy and dignified as she aged. Bottom line: I am now required to hire outside assistance that I assumed would have been available in assisted living at Tequesta Terrace.

  • Alice Clairborne
    ★★★★★ 7 months ago

    I am so disappointed with Tequesta Terrace. I had heard good things about this place but I sure haven't seen it. There never seems to be anyone to help. The new head nurse in Memory Care doesn't know what is going on and the Director does not take complaints seriously. I feel like there is no concern for the residents. This is so sad! Please do not let your loved ones go here.

  • Roger Ralston
    ★★★★★ 11 months ago

    Terrible management. Do not get hooked in by it "looking nice." It is a business and all about the money; not the poor seniors. The facility is very nice but the care and management has gone way down hill. The manager was there for several years and was recently replaced when she retired in July. The new manager only cares about money and not patients. My Mom was there and dong great. She then came down with bronchitis and had to be in the hospital. She then went to a rehab and the new manager did not want her back due to being able to charge more to new tenants. There was zero care for the person only the money. I feel in this field that they need to balance the care of people as well as the money. Just disgraceful -- very disappointed with what happened here.

  • Winston
    ★★★★★ 4 years ago

    It's a pretty awesome experience to zoom around :-), but please, can you guys take some pics in the Bahamas, and make street views?

  • Barb Pedersen
    ★★★★★ 5 months ago

 

Other Information

License Number10124
License Effective Date2014-01-02
License Expiration Date2016-01-01
Facility TypeAssisted Living Facility
Mailing Street400 North Us One
Mailing CityTequesta
Mailing StateFL
Mailing Zip33469
Mailing CountyPalm Beach
License StatusLicensed
OwnerTerrace Communities Tequesta LLC
Owner Since Date2002-01-02
Facility AdministratorLisa Gallagher
Profit StatusFor-Profit
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Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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