Isles Of Vero Beach
Contact Information1700 Waterford Drive
Vero Beach, FL 32966
Phone: (772) 778-7888
County: Indian River
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Does Isles Of Vero Beach, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 4.3 / 5.0 ★★★★★
Christy Smith★★★★★ in the last week
Amazing place. Apt was clean beautifully decorated breakfast was delicious residents were polite and chatty. Office gal was also helpful and wonderful. Will return.
Nancy M★★★★★ a month ago
Great place. A friend lives here and she's loving it. Always something to do, meals are wonderful. She made a good move, moving here.
Mary Teneyck★★★★★ 7 months ago
Nice friendly staff members. I'd love to talk with Lynette and Bethany who works in front office. I'd spend a lot of time with craft ladies. Carroll and Millie. Carroll is always positive feedback for myself and helping me out with different projects which I love to help out on with the other people living in there.
Mary Mott★★★★★ 5 months ago
My brother, sister-in-law, husband and I moved my mother into independent living here a few years ago. At that time, we all were really satisfied and my mother was happy which of course was the most important. Since that time, the building has changed hands management keeps changing employees come and go there never seem to be enough employees and those that are there are stretched really really thin. My mother shares an apartment and her first roommate really took more than half of the apartment but my mother has difficulty with confrontation so we just accepted that she was mostly confined to just her bedroom and wasn't able to have use of the living / dining area. Since her roommate moved out and she acquired a new one I thought things would improve. Not so at all. Now she has one cabinet in the entire kitchen and there are two closets in the main part of the living room what she used to share half and half with the old roommate. Just before the new roommate moved in, they took all of my mother's belongings from the less than half side of the decent closet and shoved everything in where a washer and dryer would be if they had one. Not really a closet just some space where a washer dryer would be. I complained and complained loudly and of course was poo-pooed and no problem we'll put some shelving in there for her. Since then my mother complain and they put in one Shelf. Whoop-dee-doo. Today I am infuriated again because my mother was in the chapel and of course I did not want to interrupt and I was trying to drop off a sack of groceries a case of soda and a sandwich for her dinner and was told due to liability we will no longer accept things for residents here. Now, of course this is where all deliveries are flowers packages excetera and now they're not going to accept??!! Fairly sure this is not legal and my next course of action is to look into the legality of it and try to complain again which never gets me anywhere. I hate to move my mother because of course it is very traumatic for her but I feel we have no choice because it is just so crazy there and so unfair with the division of the apartment with this we won't accept things for residents at the front desk. What I found the most galling today is that no one thought to say hey I'm so sorry we started a new policy but we can see you haven't heard about it so we will give her these things that you've brought for her but in future things have to be done differently. Even though I'm pretty sure it is it illegal to not accept things for residents on an apartment building it would have been less frustrating because we really don't get our money's worth there as I take my mother to all her doctor appointments versus using their bus I pick up all of my mother's groceries and personal items versus her using their bus and they couldn't go out of their way in this small way of keeping the bags there?! Really a sad situation and frustrating because again I don't want to discombobulate my mother but very frustrated with them and disappointed and angry and saddened. If you are considering this place, look elsewhere.
ROBERTO RODRIGUEZ★★★★★ 2 weeks ago
Beautiful place for seniors citizens to leave
|License Effective Date||2014-08-11|
|License Expiration Date||2015-09-30|
|Facility Type||Assisted Living Facility|
|Mailing Street||P.O. Box 1700|
|Mailing City||Lake Oswego|
|Owner||Ccat 2 L.P.|
|Owner Since Date||1977-11-13|
|Facility Administrator||Elaine Coia|
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